Nagios Support Forum

Nagios Support,

We are using Nagios XI 2012R2.9 , For most of our windows servers that are being monitored by nagios,
we see the services changing the status to critical,I am herewith mentioned below the messages.

CRITICAL - Socket timeout after 10 seconds
CRITICAL - 172.23.10.115: rta nan, lost 100%

I am herewith attached the screenshot of the messages for your review.

Please advice how do we resolve these errors. Please let me know if you need any additional information.

Best Regards,
Afsal Basha.

Those errors smack of network issues to me - your Ping service is losing 100% of packets, which isn't good! Those 4 services for that machine are also "flapping" (switching between OK and not OK a lot), which may indicate a troublesome network connection to that machine.

I would agree with Stuart, for whatever reason you are having trouble reaching the server reliably. I would start with networking, and work down to this:

http://assets.nagios.com/downloads/nagi ... utions.pdf

Thanks Stuart and slansing,
I have increased the timeout settings for nrpe_check

Could you kindly tell me the recommended settings for the PING checks esp $ARG1$ & $ARG2$

Best Regards,

We would need you to show us the command and service definitions so that we may know what the arguments are in reference to, they could be setup in any number of different ways.

As requested, I am herewith attached commands.cfg and the screenshot of the service definition for ping check.Please let me know if you need any specific details.

Regards,



Mod Note: Removed bump from OP, if you have additional information feel free to add it to your previous message if you are the last poster. Bumping only serves to place you lower on the reply list...

The command portion of the service is blanked out, I am guessing this is due to a template in use? Thanks for the commands file, but it is hard to place which command you are using with that service still.