Nagios Support Forum

I want to achieve the following :

To have all the recipients of a notification be in the To: header so people can "reply all" to issues, yet each notification from Nagios only go the one intended recipient.

We have all the contacts under static folder : /usr/local/nagios/etc/static/global/contacts/individuals/

Can someone help me in this.

-- Anil Kumar V

I would take a look at this recent thread where we just dealt with this sort of thing in February:

http://support.nagios.com/forum/viewtop ... =7&t=25758

That solution might not be exactly what you want but it's close.

okay, I'm trying to list all the recipients of a particular service/host alert in the body. The host/service can have multiple contact groups.

Something like the following :

----------------------------------------------
Notification Type: PROBLEM

Host: abcdb
State: DOWN
Address: 10.10.10.1
Info: CRITICAL - Host Unreachable (10.10.10.1)

Date/Time: Thu Feb 27 04:54:45 GMT 2014
Recipients: Tom, Ryan, DL-Global-Operations
Monitoring Host: nagios-01
----------------------------------------------

I'm doing the following :
1)Adding

--contactgroups=$CONTACTGROUPMEMBERS$

To the end of xi_host_notification_handler command.

2) Then Adding

Recipients: %contactgroups%

To the email notification message body.

But this does not seem to be working and I get the below line

Recipients: %contactgroups%

Am I doing it the right way..

-- Anil Kumar V

anil_kumarv wrote:
Am I doing it the right way..

-- Anil Kumar V

Nope...

Change it to the following:

1)Add

--recipients=$NOTIFICATIONRECIPIENTS$

2) Then Add

Recipients: %recipients%

The first thig you tries would just list the name of contact groups assigned to the item you were monitoring.

Thanks It did work. Right now its showing contact_name of the recipients. Anyway we can get Alias of the recipients instead of contact_name ..? e.g: Anil Kumar instead of akumar16 and so on..
--------------------------------------------
Notification Type: CUSTOM
Host: 10.213.161.201
State: DOWN
Address: 10.213.161.201
Info: PING CRITICAL - Packet loss = 100%
Date/Time: 2014-05-23 10:24:52
Host Duration: 0d

Hostgroups: os-windows,mon-mon22,loc-bangalore,env-development
Recipients: akumar16,mkumarkr,dl-dev-akumar6
--------------------------------------------
How we have defined contact..
--------------------------------------------
[root@mon01 etc]# cat akumar16.cfg
define contact {
contact_name akumar16
alias Anil Kumar
service_notification_period 24x7
host_notification_period 24x7
service_notification_options w,u,c,r,s
host_notification_options d,u,r,s
service_notification_commands xi_service_notification_handler
host_notification_commands xi_host_notification_handler
email [email protected]
}
--------------------------------------------

-- Anil Kumar V

I don't believe this is possible as this is what it is in the macro...

$NOTIFICATIONRECIPIENTS$ A comma-separated list of the short names of all contacts that are being notified about the host or service.

Thanks. I'm trying to add more details like how long the service or host has been in critical state. I've done the following :

1)Added "--hostduration=$HOSTDURATION$" in host notification handler and
2)Added "Host Duration: %hostduration%" in the email template

But i'm only getting the days info in the email template, and no mins or sec. The same applies to Service duration also.
-----------------------------------------------------------
Notification Type: PROBLEM
Host: banav1esx17.corp.avertlabs.internal
State: DOWN
Address: 10.10.10.1
Info: PING CRITICAL - Packet loss = 100%
Date/Time: 2014-05-26 08:18:59
Host Duration: 0d
-----------------------------------------------------------
Service: Disk
Host: ban-gti-rep03.corp.avertlabs.internal
Address: ban-gti-rep03.corp.avertlabs.internal
State: CRITICAL
Info:
Connection refused by host
Date/Time: 2014-05-26 08:29:19
Service Duration: 194d
-----------------------------------------------------------

-- Anil Kumar V

Change this To this

My notification handler is as follows :
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
/usr/bin/php /usr/local/nagiosxi/scripts/handle_nagioscore_notification.php --notification-type=host --contact="$CONTACTNAME$" --contactemail="$CONTACTEMAIL$" --type=$NOTIFICATIONTYPE$ --escalated="$NOTIFICATIONISESCALATED$" --author="$NOTIFICATIONAUTHOR$" --comments="$NOTIFICATIONCOMMENT$" --host="$HOSTNAME$" --hostaddress="$HOSTADDRESS$" --hostalias="$HOSTALIAS$" --hostdisplayname="$HOSTDISPLAYNAME$" --hoststate=$HOSTSTATE$ --hoststateid=$HOSTSTATEID$ --lasthoststate=$LASTHOSTSTATE$ --lasthoststateid=$LASTHOSTSTATEID$ --hoststatetype=$HOSTSTATETYPE$ --currentattempt=$HOSTATTEMPT$ --maxattempts=$MAXHOSTATTEMPTS$ --hosteventid=$HOSTEVENTID$ --hostproblemid=$HOSTPROBLEMID$ --hostoutput="$HOSTOUTPUT$" --longhostoutput="$LONGHOSTOUTPUT$" --datetime="$LONGDATETIME$" --hostduration="$HOSTDURATION$" --hostgroups=$HOSTGROUPNAMES$ --recipients=$NOTIFICATIONRECIPIENTS$
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

My email template as follows :
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
%alertsummary%

Notification Type: %type%
Host: %host%
State: %hoststate% since %hostduration%
Address: %hostaddress%
Info: %hostoutput%
Date/Time: %datetime%
Host Duration: %hostduration%

Hostgroups: %hostgroups%
Recipients: %recipients%

Respond: %responseurl%

Nagios URL: %xiserverurl%
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

I still get only days in the hostduration. Example alert below :
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
.
.
Host: 10.213.161.201
State: DOWN since 0d
Address: 10.213.161.201
Info: PING CRITICAL - Packet loss = 100%
Date/Time: 2014-05-28 06:50:51
Host Duration: 0d
.
.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Anything wrong ..?

-- Anil Kumar V

Is this a regular email alert or a sms (email-to-text) notification? If this is a text, it is possible some of the output is "cut off" by your carrier...

Try modifying the "Notification Messages" like this:
and see of the "Date/Time" will be cut off now.