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Performance graphs not showing

Posted: Tue May 13, 2014 3:50 pm
by Gelerios
I installed Nagios XI 2014R1.0 trial today and I noticed that performance graphs are not showing in some cases.

When I go to "Service Details", click on a service and go to "Performance Graphs" tab, the graphs show without a problem. But if I go to "Host Graphs", click on a host, click on "View Current Service Status" icon next to a service, and then go to "Performance Graphs" tab the graphs don't show. All I see is the "Graph Timeframe" dropdown, but there are no graphs.

I was wondering if anyone else is experiencing the same problem or is it a problem with my setup?

Re: Performance graphs not showing

Posted: Tue May 13, 2014 5:31 pm
by abrist
Start by looking at the perfdata logs:

Code: Select all

tail -25 /usr/local/nagios/var/perfdata.log
tail -25 /usr/local/nagios/var/npcd.log

Re: Performance graphs not showing

Posted: Wed May 14, 2014 9:20 am
by Gelerios
There's nothing in the npcd.log since the upgrade to XI 2014 yesterday, and perdata.log doesn't exist (I suppose there was nothing that needed to be written to it).

I tested the same steps on your online demo and the same thing happens. I even tested on another PC and with another browser and the same thing happens both on my XI server and on your online demo.

Could you follow the steps I described in the original post and see if the same thing happens to you?

Re: Performance graphs not showing

Posted: Wed May 14, 2014 2:30 pm
by sreinhardt
I am not able to replicate the issue on my systems or on the online demo, but maybe I am misunderstanding your steps. I did:

Service detail page -> Select a service -> Performance graph tab - Works great
Host detail page -> Select a host -> View current status for host services -> Selected a service -> Perf graph tab - Works great
Host graph page -> Default page works, selecting a new host or timeframe works / Select view current status for host services on any host -> Select a service -> Perf graph tab - works great.

Again maybe I missed a page there, but as of yet, I cannot replicate this issue. Maybe you could send a link to the online demo page showing this?

Re: Performance graphs not showing

Posted: Wed May 14, 2014 2:45 pm
by Gelerios
You did miss a page there in the third try :)

This is how to do it:
Host graphs -> click on a host name above the graph to get all of the host service graphs -> click on View Current Service Status icon next to one of the service graphs -> Performance Graphs tab

Here is a link to the service status page on the online demo:
http://nagiosxi.demos.nagios.com/nagios ... est%3Dauto
If I open the Performance Graphs tab on this link, no graphs are shown.

Re: Performance graphs not showing

Posted: Thu May 15, 2014 9:12 am
by scottwilkerson
Yep, this was a bug. It had to do with bad links for the "View Current Service Status".

It has been fixed for the next release.

Re: Performance graphs not showing

Posted: Thu May 15, 2014 9:18 am
by Gelerios
Great, thanks.

Re: Performance graphs not showing

Posted: Thu May 15, 2014 4:05 pm
by tmcdonald
Gonna close this up as there is a fix in place for R1.1.