Nagios Support Forum

Currently I am running Nagios XI 2012R1.2 & wanted to upgrade with latest RELEASED Nagios XI 2014 .

I have some questions before upgrading it to latest release in production environment.

Can I upgrade it to latest release ?
Is there any cost involved ?
The latest released is stable & can I install it on production server ?
In production, I am monitoring around 200+ servers using XI & also I have integrated Nagios to Service Now & Remedy (Help Desk Tool) for auto ticketing.
will that be impacted if I upgraded to latest release.

Also please share latest upgradation document.

lafargeuser wrote:Can I upgrade it to latest release ?

Yes

lafargeuser wrote:Is there any cost involved ?

If you are a current customer with an active maintenance plan the upgrade is at no cost. If you are still within your trial or are using the free 7-node license there is also no cost.

lafargeuser wrote:The latest released is stable & can I install it on production server ?

Yes.

lafargeuser wrote:In production, I am monitoring around 200+ servers using XI & also I have integrated Nagios to Service Now & Remedy (Help Desk Tool) for auto ticketing.
will that be impacted if I upgraded to latest release.

The auto ticketing would all depend on the specifics of how you have it set up.

Should I upgrade it then to latest stable release ?
Is this release is Stable for Production ?

Yes, you can upgrade to XI 2014R1.0 release. It is stable and in my opinion it is the best release we've ever had. Make sure you don't have any config errors and "ghost" hosts/services (or dependencies to "ghosts") PRIOR to running the upgrade script as if you do, the upgrade will fail.

Thanks.
To check any config error, I just went to CCM-Apply Configuration. All went well. Below is the output. Hope this is what you were saying.

Applying Configuration
Command submitted for processing...
Waiting for configuration verification... .................
Configuration applied successfully.
Success! Nagios Core was restarted with an updated configuration.

View configuration snapshots

You should run it from the command line as well, just to be sure:

Thanks.tmcdonald.

Is there any way to upgrade it to newer version without internet access.
How do I do that ?

You will need to contact [email protected] to discuss if that is an option or not. I'd recommend taking one of your failover XI systems offline and bringing it up in an open network so you can update it, then place it back in the closed network and do the same with the other.