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Network Outages Not working in 2014

Posted: Tue May 20, 2014 8:30 pm
by rseiwert
I'm curious if anyone else is having problems with or has tested Network Outages in 2014?

Just loaded 2014. Had some old ghosts. Some pre-flight checking needs to be done for that was rather painful. I was looking at Birdseye and I like it but it's always red for warnings and it shows all services for down hosts as down. It does this bordered in green which implies to me the host is up although in another tab the same host is listed as down with a red border. Confusing. Anyway, I wanted to see what a network outage looked like in Birdseye so I created a network outage. At first I was dismayed that Birdseye didn't show a network outage, but then when I checked the network outage screen it also didn't show the outage and reported "There are no blocking outages at this time." Core reports it fine. What I always liked about Nagios was this network outage detection. It also appears that even though these hosts are unreachable the service checks are still be being scheduled which strikes me as odd. I wonder if a large outage could bog down nagios waiting on checks to fail.

Nagios XI 2014
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Nagios Core
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Hypermap
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Hosts
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Re: Network Outages Not working in 2014

Posted: Wed May 21, 2014 11:26 am
by lmiltchev
Network Outages dashlet is not functioning properly in 2014 - we have an internal bug report filed in already (Task ID = 2819). I expect this to be fixed in the next release.

Re: Network Outages Not working in 2014

Posted: Wed May 21, 2014 12:19 pm
by rseiwert
I couldn't seem to find the known issues list. Is there a place we can access such info? Any time frame for next release? Wondering if I should restore to 2012.

Re: Network Outages Not working in 2014

Posted: Wed May 21, 2014 12:58 pm
by lmiltchev
It's an internal bug report, therefore you won't be able to view it. I don't have an ETA on the next release, but you may try the following patch.

Unzip the file below:
outages-xml.zip
to: "/tmp/nagiosxi/subcomponents/nagioscore/patches/cgi/"

replacing the original "outages-xml.c" file, then run:

Code: Select all

cd /tmp/nagiosxi/subcomponents/nagioscore
./upgrade
Let me know if this fixed your issue.

Re: Network Outages Not working in 2014

Posted: Wed May 21, 2014 2:19 pm
by snapon_admin
I was also experiencing the same issue with network outages being borked. The patch seems to have fixed the issue for me. Currently no top level hosts are down, and the outages page is showing that. If we actually have something go down I'll let you know if it works or not.

Re: Network Outages Not working in 2014

Posted: Wed May 21, 2014 2:39 pm
by slansing
Great, yeah if either of you, or anyone using this patch has problems let us know.

Re: Network Outages Not working in 2014

Posted: Fri May 23, 2014 6:26 pm
by rseiwert
Just an update, I did load that patch but it did not seem to solve the problem for me. I did have intermittent network outages popping up where none existed and that may or may not have been fixed. At this point I rolled back to 2012. This wasn't the only issue to prompt me to roll back.

Re: Network Outages Not working in 2014

Posted: Tue May 27, 2014 10:11 am
by scottwilkerson
If anyone is still experiencing issues with Network Outage and is using the patched verison let us know, and we will investigate, but currently we believe this to be solved and will be included in 2014R1.1

Re: Network Outages Not working in 2014

Posted: Tue May 27, 2014 2:39 pm
by atuttle
1> I went through all my http/ssl config files and made all references to my host FQDN, previously I noticed some short and some full.

2> Ran the upgrade, ended up with the "Network Outages" message and "Monitoring Engine Status" failure.

3> Followed patch instructions; copied file to patch directory then ran upgrade from the subdirectory.

4> Still get the "Network Outages" message and "Monitoring Engine Status" failure.

5> Restarting services no help. Restored from backup.

Stuck on version 2012R2.9.

Re: Network Outages Not working in 2014

Posted: Tue May 27, 2014 3:05 pm
by scottwilkerson
@atuttle - what "Network Outages" message and "Monitoring Engine Status" failure were you seeing?

Also, It should be noted that the "patch" procedure would be done AFTER a successful upgrade to 2014 (that only had the improper "Network Outages")