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HTML in email variable

Posted: Fri May 23, 2014 11:24 am
by linuxnag
Hello,

I have a problem that when my service creates an HTML output
the email (using variable: (LONGSERVICEOUTPUT or SERVICEOUTPUT) does not get
HTML but it looks as it has been stripped of "<" and ">"
characters.

How can I get the original HTML text in the outgoing email ?

George Hrysanthopoulos

Re: HTML in email variable

Posted: Fri May 23, 2014 11:28 am
by slansing
Is this specifically with email or with service status output in general? Try enabling HTML tags in Admin > Manage System Config.

Re: HTML in email variable

Posted: Fri May 23, 2014 11:50 am
by linuxnag
This is email specific. HTML tags have been enabled and all the Nagios alerts
look really nice when viewed.

I am reading the service output using variable:
(LONGSERVICEOUTPUT or SERVICEOUTPUT)

Is there another variable that has the original (HTML) output ?

-G

Re: HTML in email variable

Posted: Fri May 23, 2014 12:20 pm
by abrist
Are you using the XI notification handlers, or the old notify-*-by-email handlers for the contacts in question?
Can you give us an example of the output so that we can test it on our side?

Re: HTML in email variable

Posted: Fri May 23, 2014 1:24 pm
by linuxnag
I am using:

notify-service-by-email

Re: HTML in email variable

Posted: Fri May 23, 2014 1:54 pm
by lmiltchev
Can you give us an example of the output so that we can test it on our side?

Re: HTML in email variable

Posted: Fri May 23, 2014 5:13 pm
by linuxnag
Solution: Outlook/Sendmail/PHP combo weirdness.
Absolutely Nothing wrong with Nagios.

Apologies for opening in the first place.
Owe you guys a beer next time I see you!

Let's close ticket.

BTW, how do I use: "XI notification handlers" ?

-G