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check_ide_smart ioctl error

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check_ide_smart ioctl error

Posted: Tue May 27, 2014 3:44 pm
by gmdune
All,

I am receiving an error when I run check_ide_smart:

[root@sr-nagios-01-p libexec]# ./check_ide_smart -d /dev/sda
CRITICAL - SMART_ENABLE: Inappropriate ioctl for device
CRITICAL - SMART_CMD_ENABLE

Can someone please explain the error "CRITICAL - SMART_ENABLE: Inappropriate ioctl for device" and what it is that I'm doing wrong?

Thanks for your help

Re: check_ide_smart ioctl error

Posted: Tue May 27, 2014 4:45 pm
by abrist
What version of the nagios-plugins are you running?

Code: Select all

./check_ide_smart -V

Re: check_ide_smart ioctl error

Posted: Tue May 27, 2014 5:51 pm
by gmdune
version number is:

Code: Select all

check_ide_smart v1991 (nagios-plugins 1.4.13)

Re: check_ide_smart ioctl error

Posted: Tue May 27, 2014 6:12 pm
by eloyd
At the risk of stating the obvious, does your drive support SMART? If it's a RAID array or non-SMART SCSI device, or if you're on a virtual box, most likely it doesn't.

Re: check_ide_smart ioctl error

Posted: Wed May 28, 2014 12:42 pm
by lmiltchev
@gmdune

Did eloyd answer your question?

Re: check_ide_smart ioctl error

Posted: Wed May 28, 2014 12:44 pm
by slansing
I agree with @eloyd, it does not look like your system matches the plugin's requirements, at least at this point.

Re: check_ide_smart ioctl error

Posted: Fri May 30, 2014 1:32 pm
by gmdune
All,

Thank You for responding and my apologies for taking a long time to respond.

Yes, the disk in fact does support SMART.

Oddly enough, the check now works, for no apparent reason where it didn't work before. I don't think anything's changed, because everything is managed by puppet so I'm not sure what happened.

But now I have another issue:

The check works, but it doesn't catch a problem with a known bad disk. Example...

Code: Select all

[root@toms-app-03-p libexec]# ./check_ide_smart /dev/sdc
Id=  1, Status=47 {PreFailure , OnLine }, Value=200, Threshold= 51, Passed
Id=  3, Status=39 {PreFailure , OnLine }, Value=171, Threshold= 21, Passed
Id=  4, Status=50 {Advisory    , OnLine }, Value=100, Threshold=  0, Passed
Id=  5, Status=51 {PreFailure , OnLine }, Value=200, Threshold=140, Passed
Id=  7, Status=46 {Advisory    , OnLine }, Value=200, Threshold=  0, Passed
Id=  9, Status=50 {Advisory    , OnLine }, Value= 81, Threshold=  0, Passed
Id= 10, Status=50 {Advisory    , OnLine }, Value=100, Threshold=  0, Passed
Id= 11, Status=50 {Advisory    , OnLine }, Value=100, Threshold=  0, Passed
Id= 12, Status=50 {Advisory    , OnLine }, Value=100, Threshold=  0, Passed
Id=192, Status=50 {Advisory    , OnLine }, Value=200, Threshold=  0, Passed
Id=193, Status=50 {Advisory    , OnLine }, Value=200, Threshold=  0, Passed
Id=194, Status=34 {Advisory    , OnLine }, Value=123, Threshold=  0, Passed
Id=196, Status=50 {Advisory    , OnLine }, Value=200, Threshold=  0, Passed
Id=197, Status=50 {Advisory    , OnLine }, Value=197, Threshold=  0, Passed
Id=198, Status=48 {Advisory    , OffLine}, Value=197, Threshold=  0, Passed
Id=199, Status=50 {Advisory    , OnLine }, Value=200, Threshold=  0, Passed
Id=200, Status= 8 {Advisory    , OffLine}, Value=198, Threshold=  0, Passed
OffLineStatus=132 {Suspended}, AutoOffLine=Yes, OffLineTimeout=268 minutes
OffLineCapability=123 {Immediate Auto SuspendOnCmd}
SmartRevision=16, CheckSum=236, SmartCapability=3 {SaveOnStandBy AutoSave}


Smartctl, on the other hand, does find a problem with the disk:

Code: Select all

[root@toms-app-03-p libexec]# smartctl -d ata -a /dev/sdc
smartctl 5.42 2011-10-20 r3458 [x86_64-linux-2.6.18-348.4.1.el5] (local build)
Copyright (C) 2002-11 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Model Family:     Western Digital RE4 Serial ATA
Device Model:     WDC WD1003FBYX-01Y7B1
Serial Number:    WD-WMAW30636153
LU WWN Device Id: 5 0014ee 2b153afdc
Firmware Version: 01.01V02
User Capacity:    1,000,204,886,016 bytes [1.00 TB]
Sector Size:      512 bytes logical/physical
Device is:        In smartctl database [for details use: -P show]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Fri May 30 13:28:52 2014 CDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x84)	Offline data collection activity
					was suspended by an interrupting command from host.
					Auto Offline Data Collection: Enabled.
Self-test execution status:      ( 121)	The previous self-test completed having
					the read element of the test failed.
Total time to complete Offline
data collection: 		(16080) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
					Auto Offline data collection on/off support.
					Suspend Offline collection upon new
					command.
					Offline surface scan supported.
					Self-test supported.
					Conveyance Self-test supported.
					Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
					power-saving mode.
					Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
					General Purpose Logging supported.
Short self-test routine
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 158) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x303f)	SCT Status supported.
					SCT Error Recovery Control supported.
					SCT Feature Control supported.
					SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   171   170   021    Pre-fail  Always       -       4408
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       20
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   081   081   000    Old_age   Always       -       14552
 10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
 11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
 12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       19
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       16
193 Load_Cycle_Count        0x0032   200   200   000    Old_age   Always       -       3
194 Temperature_Celsius     0x0022   122   113   000    Old_age   Always       -       25
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   197   197   000    Old_age   Always       -       563
198 Offline_Uncorrectable   0x0030   197   197   000    Old_age   Offline      -       558
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   198   198   000    Old_age   Offline      -       563

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Extended offline    Completed: read failure       90%     14360         737059458
# 2  Extended offline    Completed: read failure       90%     13953         737059458
# 3  Extended offline    Completed: read failure       90%     13953         737059458
# 4  Short offline       Completed without error       00%      7791         -
# 5  Short offline       Completed without error       00%      7788         -
# 6  Short offline       Completed without error       00%       972         -

SMART Selective self-test log data structure revision number 1
 SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
Is there an option I can feed to ./check_ide_smart that will pick this up, or is the check not up to par with smartcl?

Thanks

Re: check_ide_smart ioctl error

Posted: Fri May 30, 2014 1:55 pm
by abrist
Before we start looking at the code, could you update to the newest version of nagios-plugins and try this check again? There has been a number of changes since 1.4.x:
http://nagios-plugins.org/downloads/

Re: check_ide_smart ioctl error

Posted: Wed Jan 21, 2015 8:19 am
by tiagocruz
Hello,

And about this error:

Code: Select all

[root@diveo33 nagios-plugins-2.0.3]# ./plugins/check_ide_smart -V
check_ide_smart v2.0.3 (nagios-plugins 2.0.3)

[root@diveo33 nagios-plugins-2.0.3]# ./plugins/check_ide_smart -d /dev/sdb
CRITICAL - SMART_ENABLE: Input/output error
CRITICAL - SMART_CMD_ENABLE

[root@diveo33 nagios-plugins-2.0.3]# fdisk -l /dev/sdb

Disk /dev/sdb: 500.1 GB, 500107862016 bytes
255 heads, 63 sectors/track, 60801 cylinders
Units = cylinders of 16065 * 512 = 8225280 bytes
Thanks!!!

Re: check_ide_smart ioctl error

Posted: Wed Jan 21, 2015 5:42 pm
by tgriep
Try running this

Code: Select all

smartctl -a /dev/sdb
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