Nagios Support Forum

Nagios XI 2012R2.9
RHEL 6.5 x64
Manual Install
Firefox 23

I have noticed that the round hour glass keeps on showing up on the browser window. It will not go off until we refresh the page which bring us back to the home page.
This is very annoying, refresh supposed to refresh the current page.

Please advice on this.
Here is the status snapshot

I notice this in Chrome. I don't use IE or FF as much but I haven't noticed it in either of those browsers yet.

What are the pages that don't refresh properly? Are you seeing the same behavior in all browsers?

lmiltchev wrote:What are the pages that don't refresh properly? Are you seeing the same behavior in all browsers?

It is mostly in the service status view. However when this icon shows up, whatever link we press it will still be there until we do a page reload or refresh.
Then it goes off and come back later.

I have not tried in any other browser.

This happens every time, Apply Configuration is executed and another tab is currently open with Service Status view.

I've seen this behavior with older versions of Nagios XI, including Nagios XI 2012R2.9. I don't see it in Nagios XI 2014, so I believe this bug has been fixed even though I couldn't find any references to it in the changes log.

I can duplicate this behaviour now.

Open a tab with Service Status View.
Then press Ctrl and Click on the Configure in the top toolbar which opens in a new tab.
The hour glass will remain forever.

However if I do not press Ctrl and do the same thing then the hour glass disapears when the Configure screen loads up.

No problems using IE only FIreFox.

Please advice on this.

I'm not able to reproduce this on firefix 29.0.1, what version are you using?

Does this happen on other pages for you which you can reproduce? Looks like another user saw it in Chrome, but not firefox.

slansing wrote:I'm not able to reproduce this on firefix 29.0.1, what version are you using?

Does this happen on other pages for you which you can reproduce? Looks like another user saw it in Chrome, but not firefox.

Firefox 29.0.1.

I checked again and it happens no matter what the original XI screen is on.
Just need to press Ctrl and open any other screen in a new tab.

Wonder what is the problem.

I've intermittantly seen this issue in the past (but not as frequent as you).

The only thing I think may be a factor is delay. I've usually seen it on my laptop when using WiFi and the single strength might not be the best.