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Alert email is not being triggered; a lot of false positives
Posted: Wed Jun 04, 2014 3:09 pm
by psp
Configured an Alert to send an email if the Total bytes matching a certain criterion exceeds 100 MB (Warning) or 150MB (Critical); An alert email is being sent out every 5 minutes, regardless of whether the configured threshold is crossed or not. This is resulting in a lot of false positives.
How can we get the Alert email to be sent only when configured thresholds are crossed?
Thanks,
PSP
Re: Alert email is not being triggered; a lot of false posit
Posted: Wed Jun 04, 2014 4:28 pm
by sreinhardt
Is your NNA system currently configured with integration for XI?
Re: Alert email is not being triggered; a lot of false posit
Posted: Mon Jun 09, 2014 2:27 pm
by psp
I believe so. I have installed NRDP on the XI server, and added it on Nagios Network Analyzer (under Alerting -> new Nagios setup section). Is there anything else that needs to be done? Do I have to install NRDP on NNA as well?
Re: Alert email is not being triggered; a lot of false posit
Posted: Tue Jun 10, 2014 3:06 pm
by lmiltchev
Can you log in the Nagios NA, go to Alerting->Checks->View/Edit, and show us a screenshot of the "Step 2 - Select Criteria" page?
Re: Alert email is not being triggered; a lot of false posit
Posted: Thu Jun 26, 2014 5:25 pm
by psp
Screenshot attached. Please take a look. Thanks.
Re: Alert email is not being triggered; a lot of false posit
Posted: Fri Jun 27, 2014 11:33 am
by tmcdonald
It looks like your thresholds are a bit off.
100 MB is 100000000 bytes and 150MB is 150000000 bytes assuming 1000 (not 1024) bytes = 1KB.
In your case, you have 5000000 bytes = 5MB and 10000000 bytes = 10MB.