Nagios Support Forum

Hi.

I want to upgrade nagios XI with the lastest updates version 2014R1.1. The current version of nagios XI is 2014R1.0.
The license is activated and enterprise fetatures of nagios XI.


Also, the license information'll be expired in 324 days on 2015-04-24.
The license status is very normal.

However, I cann't progress update process.
I think that it seem to have a problem on update check plugins.

I used updated step as below steps.
"Admin ---> System Infromation ---> Check For Updates ----> Check For Updates Now "

The following messages are displayed.
"You cannot upgrade your XI installation because your maintenance for this license has expired. Update Check Problem: Last update check failed. "


Please help me if anyone knows how to solve this problem?
How should I do to solve this problems?

We did find a bug in the updates page which can be resolved by unzipping the attached file to /usr/local/nagiosxi/html/admin
One thing to note is that this bug was found AFTer 2014R1.1 was released, so it will allow you to perform the upgrade, however you will then need to replace it again after the upgrade as this file will be overwritten by the upgrade process.

Alternately, you can just perform the upgrade from the CLI via these instructions
http://assets.nagios.com/downloads/nagi ... nstall.pdf