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Operations Screen showing hosts down that are in downtime
Posted: Mon Jun 09, 2014 1:44 pm
by snapon_admin
Not sure if this started when the new Operations Screen component (the one that fixed the white text on white background issue), or at a different time, but we've recently noticed that our Operations Screen is showing hosts and services that are down, even when they're in scheduled downtime. The Operations Center still correctly ignores hosts in Scheduled downtime, but the Operations Screen does not. We have a few hosts that get brought down weekly for maintenance and having them on the Ops Screen is making it unnecessarily difficult for our Ops team to see when hosts that are not in maintenance are actually experiencing issues. What can we do to fix this?
Re: Operations Screen showing hosts down that are in downtim
Posted: Tue Jun 10, 2014 9:17 am
by slansing
I'll be taking a look into it to see where the change needs to be made, the problem is I am having problems with scheduling downtime at the moment so I don't have a valid way to test this...
Re: Operations Screen showing hosts down that are in downtim
Posted: Tue Jun 10, 2014 10:41 am
by snapon_admin
Ok, sounds good. Let me know if you find anything. I'll try to grab some screen shots the next time it happens.
Re: Operations Screen showing hosts down that are in downtim
Posted: Tue Jun 10, 2014 3:36 pm
by lmiltchev
Actually, I posted an internal bug report on this issue on 06/04/2014 (task id = 3045). I am not sure when our developers will get to it.
Re: Operations Screen showing hosts down that are in downtim
Posted: Tue Jun 10, 2014 4:02 pm
by snapon_admin
Ok, good to know it's been reported already. You can go ahead and lock this up and we'll keep an eye out for the fix. Thanks!
Re: Operations Screen showing hosts down that are in downtim
Posted: Tue Jun 10, 2014 4:42 pm
by slansing
Found it, try the attached component on for size. I'm going to unlock this so you can let us know if you have questions.
Re: Operations Screen showing hosts down that are in downtim
Posted: Mon Jun 23, 2014 2:46 pm
by snapon_admin
I was out the past week on vacation, but we have loaded the new component and it is working as expected now. Thanks for the update, and feel free to close this back up.