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ConnectWise

Posted: Tue Jun 24, 2014 9:23 am
by gravitas
Hi Folks,

Out of curiosity, has anybody integrated Nagios with a product ConnectWise?

I am trying to figure out how to get Nagios to open (easy part) and then Update and eventually Close tickets by it self with out user intervention.

Thanks,

Re: ConnectWise

Posted: Tue Jun 24, 2014 9:38 am
by tmcdonald
How are you opening the tickets? Event handlers? I would imagine the updating and closing would follow a similar workflow.

Also, shameless self-plug for one of our products: Nagios Incident Manager - Our ticketing solution with easy API-based integration with Nagios XI