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: no longer supported in service description ?

Posted: Thu Jun 26, 2014 7:22 am
by DennisPR
I have upgraded Nagios XI 2014R1.1 to R1.2 this week and everything seemed fine until I tried to change some service settings.
When I change a setting in one of the services I get the following error when saving the settings : Illegal characters in service description.

All my tests are called [Item] : Detail eg :
  • Windows : Disk space C:
    Windows : CPU 5mins
    SQL : Size log file
Removing the : in the service description or changing it to an - fixes the issue
However changing the service descriptions means that I loose all historical data of all tests in Nagios :oops:
Is this a bug ?
If not, how can I save my historical data ?

Re: : no longer supported in service description ?

Posted: Thu Jun 26, 2014 9:24 am
by tmcdonald
This was just fixed internally yesterday. I will update this post when we I know more.

I have attached the fix to this post. The file must be uploaded to your Nagios XI server to replace the current version of the file, which is located at /usr/local/nagiosxi/html/includes/components/ccm/javascript/form_js.js

After that you must ctrl + F5 to refresh your browser and then you should be able to use the ":" in your CCM.
form_js.js

Re: : no longer supported in service description ?

Posted: Fri Jun 27, 2014 2:39 am
by DennisPR
That solved my problem. Thank you very much !