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Cannot delete the services from Nagios XI.
Posted: Sat Jun 28, 2014 9:39 am
by igsadmin
Hi Guys,
I already deleted the services (Drive J) from the host in CCM.
But it still show the services from the host.
Any idea?
Here I attached the screenshot for your references.
Re: Cannot delete the services from Nagios XI.
Posted: Sat Jun 28, 2014 6:13 pm
by WillemDH
What version are you on? There was a bug in R1.0 and 1.1 that prevented deleting services. It was solved in R1.2.
Grtz
Willem
Re: Cannot delete the services from Nagios XI.
Posted: Sun Jun 29, 2014 8:48 am
by igsadmin
WillemDH wrote:What version are you on? There was a bug in R1.0 and 1.1 that prevented deleting services. It was solved in R1.2.
Grtz
Willem
I already upgraded to the R1.2, but still the same... any idea how to remove it?
Re: Cannot delete the services from Nagios XI.
Posted: Sun Jun 29, 2014 3:40 pm
by Box293
In CCM, does applying config fix the problem?
If not, edit an existing service for the host TDQHSHVS001 and then save it without making any changes and then click Apply Config.
Does the service still exist now?
Re: Cannot delete the services from Nagios XI.
Posted: Sun Jun 29, 2014 8:53 pm
by igsadmin
Box293 wrote:In CCM, does applying config fix the problem?
If not, edit an existing service for the host TDQHSHVS001 and then save it without making any changes and then click Apply Config.
Does the service still exist now?
Hi, in CCM already don't have the Drive J:, but in the home still got..
May I know how to edit the existing service? You mean edit the drive J services?
Here I attached screenshot for more details.
Re: Cannot delete the services from Nagios XI.
Posted: Sun Jun 29, 2014 10:43 pm
by Box293
Just edit any of the existing services for TDQHSHVS001.
It could be the CPU Usage, Physical Memory Usage, Drvie H: Usage.
Then click the Save button without making any changes.
Then click Apply Configuration.
Does the Drive J: service disappear after doing this (where it is currently shown in your firast screenshot)?
Re: Cannot delete the services from Nagios XI.
Posted: Sun Jun 29, 2014 11:29 pm
by igsadmin
Box293 wrote:Just edit any of the existing services for TDQHSHVS001.
It could be the CPU Usage, Physical Memory Usage, Drvie H: Usage.
Then click the Save button without making any changes.
Then click Apply Configuration.
Does the Drive J: service disappear after doing this (where it is currently shown in your firast screenshot)?
I already delete the Drive J: from CCM..
The first screenshot from Home Page > Service Details.
Re: Cannot delete the services from Nagios XI.
Posted: Mon Jun 30, 2014 2:56 am
by Box293
igsadmin wrote:I already delete the Drive J: from CCM..
Yes I understand exactly what you are saying.
However, have you attempted the steps I asked in the previous post?
I believe these steps will remove the service from "Home Page > Service Details".
Re: Cannot delete the services from Nagios XI.
Posted: Mon Jun 30, 2014 5:12 am
by igsadmin
Box293 wrote:igsadmin wrote:I already delete the Drive J: from CCM..
Yes I understand exactly what you are saying.
However, have you attempted the steps I asked in the previous post?
I believe these steps will remove the service from "Home Page > Service Details".
Hi, after followed the steps...
The Drive J: already removed from Home Page > Service Details.
Thanks for your help.