Nagios Support Forum

Hi there.

I have problems with checking the status of the switch with SNMPv3.

It throws the following error:
"UNKNOWN - No info is being retrieved."

If I run the console the error is as follows:

"Error in packet.
Reason: AuthorizationError (access denied to That object)
Error in packet
Reason: AuthorizationError (access denied to That object)
UNKNOWN - No info is being retrieved. "

I am running with Nagios XI 2014R1.2

Running the bandwidth check is good, only fault status.

Are you sure those oids are available?
Do they show up in a walk?
Can you post the full command for a working and non-working example?

the error is as follows: The equipment is cisco, I imagine the OID are correct

Do they show up in a walk?
R: Sorry do not understand your question

pamuro01 wrote: Do they show up in a walk?
R: Sorry do not understand your question

Please run the following:
and post/PM the snmpwalk.txt file.

I send result

What command did you run? If you can walk the device without snmp v3 credentials, then you most likely have an issue with the snmp config on the device as v3 should *require* creds. Did you add your creds to the walk (and omit the community string) or did you walk it with v2c/1?

the command you sent me does not work, SNMP v3 does not use community.

The command used was:

#snmpwalk 192.168.xx.xx -v 3 -a md5 -A NagiosOperxxxx -l authNoPriv -u NAGIOSv3 -x AES -X NagiosOperxxxxWLC -On > /tmp/snmpwalk.txt

The equipment is only enabled for SNMP v3

Could you post the *new* contents of the walk from the file:

the file is in my answer of 17 July, the same document is the result of the query snmp

Can you post the full command from the ccm for one of the these port status checks. It looks like the port name and status are in the walk, but they may not be linked correctly.