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Gateway Time-out
Posted: Wed Jul 16, 2014 6:59 pm
by imran_khan
Hello,
I am getting below error when am trying to reschedule the service of any server/host. Please suggest me on the same.
Nagios > Host Groups > Summary > Linux-Server (host group) > example.com (server/host) > FTP (service name) > Re-schedule the next check of this service > Commit
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Gateway Time-out
The gateway did not receive a timely response from the upstream server or application.
Apache/2.2.15 (CentOS) Server at 38.107.69.147 Port 80
Thanks,
Imran Khan.
Re: Gateway Time-out
Posted: Wed Jul 16, 2014 8:10 pm
by Box293
When looking at the host/service details, what is the date and time of the next scheduled check?
Re: Gateway Time-out
Posted: Wed Jul 16, 2014 8:18 pm
by imran_khan
Hello,
We were removed Nagios IP address from the remote server (example.com) on 07-11-2014 00:45:49 and today allowed again and after that trying to reschedule the services but it is not going.
Last Check Time: 07-11-2014 00:45:49
Next Scheduled Check: 07-11-2014 00:46:49
Last State Change: 07-10-2014 19:23:49
Thanks,
Imran Khan.
Re: Gateway Time-out
Posted: Wed Jul 16, 2014 8:23 pm
by Box293
imran_khan wrote:We were removed Nagios IP address from the remote server (example.com)
I'm not understanding that, can you please elaborate?
Re: Gateway Time-out
Posted: Wed Jul 16, 2014 8:38 pm
by imran_khan
Hello,
Example.com server is already added in the server and we were monitoring its services via snmp.
And we were removed Nagios IP address in nagios client configuration file of remote host (exmaple.com) on 07-11-2014 00:45:49 and again today I have added nagios ip address in nagios client configuration file of remote host (exmaple.com) and after that trying to reschedule the services but it is not going.
Thanks,
Imran Khan.
Re: Gateway Time-out
Posted: Wed Jul 16, 2014 11:26 pm
by Box293
So when you say you removed the Nagios IP address in nagios client configuration file of remote host, where exactly is that.
Can you please show the client configuration file?
Re: Gateway Time-out
Posted: Thu Jul 17, 2014 11:42 am
by imran_khan
Hello,
There is nothing wrong with nagios client configuration.
My query is very simple. I am trying to reschedule, critical services of example.com but it is not happening.
When trying to reschedule it giving me ateway time-out. I can manually ran the command and it shows me OK.
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[root@localhost libexec]# ./check_bandwidth -H example.com -i 24 -C community_name
OK Out: 56.74Mbps; In: 28.46Mbps (Sent 70.92Mb, Received 35.57Mb in 10 seconds)|out=59494428;750000000;900000000;0;1000000000 in=29842308.8;750000000;900000000;0;100000
Thanks,
Imran Khan.
Re: Gateway Time-out
Posted: Thu Jul 17, 2014 6:18 pm
by imran_khan
Hello,
Any suggestion/update?
My network is proper but getting same error. Also nagios.log is not updating.
Thanks,
Imran Khan.
Re: Gateway Time-out
Posted: Thu Jul 17, 2014 8:35 pm
by Box293
imran_khan wrote:There is nothing wrong with nagios client configuration.
Clearly something is wrong ....
I don't have a magic wand or crystal ball, I can only help by gathering information. If I ask questions it's because I'm not understanding. Simply explaining in more detail usually helps, step by step of exactly what you've done.
So
imran_khan wrote:And we were removed Nagios IP address in nagios client configuration file of remote host (exmaple.com) on 07-11-2014 00:45:49 and again today I have added nagios ip address in nagios client configuration file of remote host (exmaple.com) and after that trying to reschedule the services but it is not going.
I don't understand what you mean. How did you remove it? How did you add it. Exact steps will really help.
Re: Gateway Time-out
Posted: Thu Jul 17, 2014 9:01 pm
by imran_khan
Hello,
Thanks for the support. Sorry for the confusion. Please find the steps I have taken.
1. After Nagios installation on new server, added Linux servers, Windows servers, Switches and Firewalls in new Nagios system.
2. Assigned the old Nagios server’s IP to new Nagios system.
3. Checked the nagios.log file and it is updating continuously, all the servers and services are showing up and running.
4. Reverted Nagios IP. Again assigned new IP to new Nagios system and old IP to old Nagios system.
5. When we reverted IP address, all the servers showing down and services are showing critical because old Nagios server’s IP address is allowed in Nagios client on remote servers. So I have took below 6 and 7 steps.
6. Allowed Nagios new server’s IP address in Nagios client file (nrpe.cfg) of 2-3 Linux servers and restarted nrpe service on it.
7. Allowed Nagios new server’s IP address in Nagios client file (nsc.ini) of 2-3 windows servers and restarted nsclientpp service on it.
8. I am trying to reschedule critical alerts of these 2-3 Linux and windows servers but it is not happening.
Thanks,
Imran Khan.