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web interface session timeout
Posted: Thu Jul 24, 2014 9:23 am
by devildog31415
when I logon to the WI it says: Your session has timed out.
Any time I click on "home dashboard" it says it.
This is a new workstation install so not a caching issue with browser (I would hope anyway).
Suggestions please.
Re: web interface session timeout
Posted: Thu Jul 24, 2014 9:32 am
by slansing
Hi devildog,
What is the output of:
cat /etc/php.ini | grep 'session.gc_maxlifetime'
Also, how much do the timezones differ between the local workstation's browser's time, and the XI server?
Re: web interface session timeout
Posted: Thu Jul 24, 2014 9:37 am
by devildog31415
24 minutes for the setting you requested
time zones are the same and time differential is less than 60 seconds.
Re: web interface session timeout
Posted: Thu Jul 24, 2014 9:47 am
by lmiltchev
Are you having the same issue when you log in as a different user (nagiosadmin, etc.)? What is the Nagios XI version that you are currently using? What type of browser/version?
Re: web interface session timeout
Posted: Thu Jul 24, 2014 9:56 am
by devildog31415
Yes it works for other people on my machine all 3 major browsers.
I had a "custom homepage" set.
I just fixed it by going to: http://<servername>/nagiosxi/includes/components/homepagemod/useropts.php
and resetting my homepage to "default" instead of the custom URL that I had. Perhaps something changed in URL paths when I updated to R1.2 from 1.1?
Mark as resolved.
Thank you
Re: web interface session timeout
Posted: Thu Jul 24, 2014 10:00 am
by lmiltchev
Great! I'm glad your issue got resolved!