Nagios Support Forum

I've been trying to setup NRDP to perform passive checks but when trying to perform the Client install instructions on the remote host I get the following error:

[root@nsc-prd-nagiosim-008 ~]# wget -O linuxgroup.tar.gz "http://***.***.***.***/nrdp/?cmd=nrdsgetclient&token=*****************&configname=linuxgroup"
--2014-07-31 13:43:10-- http://***.***.***.***/nrdp/?cmd=nrdsgetclient&token=*********************&configname=linuxgroup
Connecting to ***.***.***.***:80... connected.
HTTP request sent, awaiting response... 200 OK
Length: 18 [text/html]
Saving to: “linuxgroup.tar.gz”

100%[===============================================================================================================>] 18 --.-K/s in 0s

2014-07-31 13:43:10 (3.18 MB/s) - “linuxgroup.tar.gz” saved [18/18]

The file doesn't appear to be downloading to the remote host.

Looking at the /var/log/httpd/error_log I see the following:

PHP Notice: Undefined index: HOSTNAME in /usr/local/nagiosxi/html/includes/components/nrdsconfigmanager/nrdsconfigmanager.php on line 559, referer: http://****************************/nagiosxi/includes/components/nrdsconfigmanager/nrdsconfigmanager.php

Any ideas as to how and resolve this?

Have you configured either service via the Admin page in XI? Otherwise your url request looks fine, I think you are just missing a few config steps here.

Yes I have configured nrdp via the admin page. NRDP has a token assigned to allow access to the API. What other steps are there?

not to expose your token, but by chance does it have a & in it?

Also, what do you get if you run the following from the remote client and post the output Finally, could you attach this file from your server

Scott,

For the first one I get

Sorry, the first one was supposed to read the error you saw from nrdsconfigmanager.php in inconsequential.

curl http://***.***.***.***/nrdp/?cmd=nrdsgetclient&token=****************
[1] 8596
[2] 8597
[<?xml version="1.0" encoding="utf-8"?>
<result>
<status>-1</status>
<message>NO TOKEN</message>
</result>

It looks like you still are running the old command. Please run the following:
Make sure the command is "hello" and not "nrdsgetclient". You should see output like this:

Same result:

Just so we can verify, could you please post both the command you are running and the output? And are you populating both the IP address *and* the token? Sorry if this sounds basic, but we need to make sure that you are typing exactly what you should be.