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Performance graph not showing in service detail page

Posted: Wed Aug 06, 2014 7:15 am
by CBoekhuis
Hi,

After upgrade to 2014R1.3 we saw that in a few service detail pages the performance graphs are blank.
When looking on de "Service Status" page the graph is showing when hitting the graph icon in the service colomn.
Any idea ?

Gr,
Christian Bakker

Re: Performance graph not showing in service detail page

Posted: Wed Aug 06, 2014 3:10 pm
by lmiltchev
What kind of checks are these? Are they "CPU Usage" checks?

Re: Performance graph not showing in service detail page

Posted: Wed Aug 06, 2014 3:16 pm
by CBoekhuis
The check i'm stroggeling now is a shell script that echos a few values. This check works fine on the prompt. I also removed the rrd and xml files so they could be new , but that had the same result.

Re: Performance graph not showing in service detail page

Posted: Wed Aug 06, 2014 4:16 pm
by abrist
Could you post the script and an example of the command and output when running it? It may be outputting invalid performance data.

Re: Performance graph not showing in service detail page

Posted: Wed Aug 06, 2014 8:20 pm
by CBoekhuis
Hi ,

the output of the script is as follow:

OK: De Totale Primary Pools zijn samen 122 TB (Licentie=127 TB)| PTP=111610.66GB;;;0; | CTP=111590.74GB;;;0; | PTPJAAR=13554.10GB;;;0; | CTPJAAR=13554.10GB;;;0; | TBLIC=125164.76GB;;;0;

When a hit the graph icon in the "Service Status all services" the graph shows up nicely.
When i go to the "Service Status Detail" and hit the "performance graph" tab the graph is empty.

Gr,
Christian Bakker

Re: Performance graph not showing in service detail page

Posted: Wed Aug 06, 2014 11:59 pm
by Box293

Code: Select all

OK: De Totale Primary Pools zijn samen 122 TB (Licentie=127 TB)| PTP=111610.66GB;;;0; | CTP=111590.74GB;;;0; | PTPJAAR=13554.10GB;;;0; | CTPJAAR=13554.10GB;;;0; | TBLIC=125164.76GB;;;0;
There are too many pipes, there should only be one. All data to the right of the pipe is performance data.

It should be:

Code: Select all

OK: De Totale Primary Pools zijn samen 122 TB (Licentie=127 TB)|PTP=111610.66GB;;;0; CTP=111590.74GB;;;0; PTPJAAR=13554.10GB;;;0; CTPJAAR=13554.10GB;;;0; TBLIC=125164.76GB;;;0;

Re: Performance graph not showing in service detail page

Posted: Thu Aug 07, 2014 7:33 am
by CBoekhuis
Hi,

i agree that the output is not exactly as it should be. I've fixed this, but the questions remains why in some parts of nagios xi the graph shows up and in other not.

I will try now to fix the historical data.

Gr,
Christian

Re: Performance graph not showing in service detail page

Posted: Thu Aug 07, 2014 11:01 am
by lmiltchev
I've fixed this, but the questions remains why in some parts of nagios xi the graph shows up and in other not.
Can you show us an example (screenshots)?

Re: Performance graph not showing in service detail page

Posted: Thu Aug 07, 2014 11:18 am
by ssa_nagios
I am also having a similar issue but using default check_scripts

After upgrading to Nagios XI 2014R1.3. The performance graphs in the Service Status Detail pages aren't showing up.
status_detail.png
graphs_tab.png

Re: Performance graph not showing in service detail page

Posted: Thu Aug 07, 2014 11:44 am
by abrist
Do either of you run gearman?