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Graphs not showing up under SNMP hosts

Posted: Wed Aug 27, 2014 8:43 am
by tecnalb
Hello, yesterday NSupport assisted me with the graph conversion issue which had been plaguing my system. In the process, I demonstrated another issue with graphs that was being exhibited, with SNMP hosts in particular.

On the example we worked on, he fixed by changing the label, which included a "-". However, this is not the issue with many of my other graphs. Something seems to have changed, that did not exist before.

The thing that troubles me is that graphs show fine if I click the little "graph icon" under the Services summary screen for the host in question. But when I click into the host, I see the ping graph, then just a bunch of blank placeholders. These graphs were all working at some point.

I have attached various screenshots for you to see.

Re: Graphs not showing up under SNMP hosts

Posted: Wed Aug 27, 2014 12:18 pm
by abrist
Could you reply to my last email? Lets reopen the ticket and check this out in a remote.

Re: Graphs not showing up under SNMP hosts

Posted: Wed Aug 27, 2014 12:45 pm
by tecnalb
Hello,

No need to reopen now. After I entered this topic this am, I went ahead and upgrade to the latest version of XI. Guess what? All the graphs are working, and the historical data is there as well.


?!?!?

So let's just see how this goes, unless you're really want to look around.

Re: Graphs not showing up under SNMP hosts

Posted: Wed Aug 27, 2014 12:51 pm
by abrist
tecnalb wrote:unless you're really want to look around.
Nah, I am good for now :P
Let us know if the issues recur.