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PDF Report Issue

Posted: Tue Sep 16, 2014 6:20 am
by sbadru
I am facing issue with report generation in PDF format on Nagios XI ,Please advise
ERROR: Failed to render URL 'http://xxxxxxx/nagiosxi//reports/availability.php

Re: PDF Report Issue

Posted: Tue Sep 16, 2014 9:32 am
by slansing
Do you have anything in your external URL section under Admin > Manage System Config? If so, how does it differ from the Program URL? Please also show the output of:

Code: Select all

ls -ld /usr/local/nagiosxi
ls -ld /usr/local/nagiosxi/tmp

Code: Select all

cat /etc/hosts
What version of XI are you running?

Re: PDF Report Issue

Posted: Tue Sep 16, 2014 11:09 am
by sbadru
Using the Same URL for both program and external

# ls -ld /usr/local/nagiosxi
drwxr-xr-x. 10 nagios nagios 4096 Aug 22 16:17 /usr/local/nagiosxi

# ls -ld /usr/local/nagiosxi/tmp
drwsrwsr-x. 2 apache nagios 4096 Sep 16 10:01 /usr/local/nagiosxi/tmp

# cat /etc/hosts
127.0.0.1 localhost.localdomain localhost
::1 localhost6.localdomain6 localhost6

Nagios XI Version : 2014R1.4

Re: PDF Report Issue

Posted: Tue Sep 16, 2014 12:35 pm
by sbadru
Issue has been resolved.