Page 1 of 1

"Apply Configuration" not having an effect?

Posted: Fri Oct 03, 2014 10:27 am
by cunningrat
Some of my services in the Configure view are showing in red, saying "not applied, Apply Configuration for changes to take effect".
I hit Apply Configuration, get an OK result (green exclamation marks, saying my config is good and Nagios has been restarted), However, when I go into the Configure view for services, all of them are still showing in red and saying "not applied".

Re: "Apply Configuration" not having an effect?

Posted: Fri Oct 03, 2014 10:41 am
by tmcdonald
What XI version are you using? I know there were some fixes in 2014R1.5 that dealt with this:

http://assets.nagios.com/downloads/nagi ... S-2014.TXT

Re: "Apply Configuration" not having an effect?

Posted: Fri Oct 03, 2014 10:43 am
by cunningrat
tmcdonald wrote:What XI version are you using? I know there were some fixes in 2014R1.5 that dealt with this:

http://assets.nagios.com/downloads/nagi ... S-2014.TXT
Updated to 2014R1.5 this morning.

Re: "Apply Configuration" not having an effect?

Posted: Fri Oct 03, 2014 12:01 pm
by abrist
Still having issues?

Re: "Apply Configuration" not having an effect?

Posted: Fri Oct 03, 2014 12:36 pm
by cunningrat
abrist wrote:Still having issues?
Yes, I should have clarified that. My apologies.

I am still having this issue even after updating to 2014R1,5

Re: "Apply Configuration" not having an effect?

Posted: Fri Oct 03, 2014 12:47 pm
by abrist
Are you a current customer? If so, open a ticket by sending an email to [email protected]. I would like to move this to a remote for a fast resolution.

Re: "Apply Configuration" not having an effect?

Posted: Fri Oct 03, 2014 1:43 pm
by cunningrat
abrist wrote:Are you a current customer? If so, open a ticket by sending an email to [email protected]. I would like to move this to a remote for a fast resolution.
Unfortunately, I am not a current customer. We *are* going to purchase a support contract very soon, but that has not happened yet.

Re: "Apply Configuration" not having an effect?

Posted: Fri Oct 03, 2014 1:45 pm
by abrist
Have you taken advantage of quickstart as of yet? (1 hour remote session and call with a support tech to help you through any questions you may have with your eval)

Re: "Apply Configuration" not having an effect?

Posted: Fri Oct 03, 2014 1:59 pm
by cunningrat
abrist wrote:Have you taken advantage of quickstart as of yet? (1 hour remote session and call with a support tech to help you through any questions you may have with your eval)
No, we have not. I did not know that option was available. :oops:

Re: "Apply Configuration" not having an effect?

Posted: Fri Oct 03, 2014 2:06 pm
by abrist
cunningrat wrote: I did not know that option was available. :oops:
Well, it is indeed an available option. I sent you a PM with details. :)
Cheers!