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Events over time not working
Posted: Mon Oct 20, 2014 11:18 am
by snapon_admin
Is anyone else having an issue in 2014R1.5 with the events over time chart? Mine's working in Test, where there's very little events running, but it's not working in Production:
borked events over time.png
Re: Events over time not working
Posted: Mon Oct 20, 2014 11:20 am
by abrist
Have you offloaded ndo2db and/or mysql?
Any errors in the js console in your browser?
Or any errors in the httpd error_log?
Re: Events over time not working
Posted: Mon Oct 20, 2014 11:21 am
by tmcdonald
We saw a very similar issue with another user recently. How many objects are you monitoring? The user who reported this initially was upwards of 15,000 total, and it had to do with the highcharts JS configs used to draw the chart.
Re: Events over time not working
Posted: Mon Oct 20, 2014 11:28 am
by snapon_admin
I'm not seeing anything that looks like it would pertain to this in the logs, but we do have a lot monitoring. ~16,000 services and ~1,000 hosts or so.
Re: Events over time not working
Posted: Mon Oct 20, 2014 11:30 am
by BanditBBS
I see same issue on my 1.5 install. Over time it just stops working. Was so often I finally removed from my home dashboard, was too lazy to open a bug report.
Re: Events over time not working
Posted: Mon Oct 20, 2014 12:20 pm
by tmcdonald
Bandit, what's your total object count on that server?
Re: Events over time not working
Posted: Mon Oct 20, 2014 12:24 pm
by BanditBBS
tmcdonald wrote:Bandit, what's your total object count on that server?
400 hosts, 6500 services.
As for the amount of checks being done:
1-min 1100 service checks
5-min 5950
15-min 6200
Re: Events over time not working
Posted: Mon Oct 20, 2014 5:03 pm
by tmcdonald
Take a look at /usr/local/nagiosxi/html/includes/components/xicore/ajaxhelpers-monitoringengine.inc.php near the end of the file, line 540 for me:
Remove this line and see if that helps.
Re: Events over time not working
Posted: Mon Oct 20, 2014 5:40 pm
by snapon_admin
Appears to be working for me. Will double check it tomorrow and make sure it's still working.
Edit: Still working when I came in this morning. Looks like that did the trick for me, thanks!
Re: Events over time not working
Posted: Tue Oct 21, 2014 10:03 am
by BanditBBS
Seems to be the fix on my end as well