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Reports Availability Summary (Not Found)

Posted: Wed Oct 22, 2014 1:48 pm
by bryanc
I have attached a picture showing the message I get when I try to create a PDF file. Any thoughts?

Re: Reports Availability Summary (Not Found)

Posted: Wed Oct 22, 2014 4:04 pm
by abrist
What version of XI are you running?
Are you using/forcing SSL?

Re: Reports Availability Summary (Not Found)

Posted: Thu Oct 23, 2014 2:29 pm
by bryanc
Nagios XI 2014R1.5
And not using SSL

Re: Reports Availability Summary (Not Found)

Posted: Thu Oct 23, 2014 2:42 pm
by abrist
Can you post the permissions on the file:

Code: Select all

ls -la /usr/local/nagiosxi/html/reports/availability.php

Re: Reports Availability Summary (Not Found)

Posted: Thu Oct 23, 2014 2:47 pm
by bryanc
I attached the file.

Re: Reports Availability Summary (Not Found)

Posted: Thu Oct 23, 2014 5:17 pm
by abrist
Those permission are just fine. When you browse to the availability report, do you get the not found error immediately, or does the page spin for 20-30+ seconds before the error appears?

Re: Reports Availability Summary (Not Found)

Posted: Fri Oct 24, 2014 9:39 am
by bryanc
I only wait around 3 seconds before that message comes up

Re: Reports Availability Summary (Not Found)

Posted: Fri Oct 24, 2014 1:38 pm
by lmiltchev
Go to Admin->Manage System Config and make sure you have the correct URLs in the "Program URL" and optionally "External URL" fields.

Re: Reports Availability Summary (Not Found)

Posted: Tue Nov 11, 2014 9:02 am
by bryanc
It looks good.

Re: Reports Availability Summary (Not Found)

Posted: Tue Nov 11, 2014 12:44 pm
by lmiltchev
Change this:

Code: Select all

http://10.1.1.236/
to this:

Code: Select all

http://10.1.1.236/nagiosxi/
and click on "Update Settings". Let me know if this fixed your issue.