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Problem with missing check results

Posted: Sun Nov 09, 2014 12:47 am
by niebais
Centos 64 bit version 6.5
Nagios XI 2012R2.9

I am working with a company and have a really strange error that I can't get to go away in the logs:
[1415511621] Warning: Check result queue contained results for service '<DESCRIPTION HIDDEN>' on host '<HOSTNAMEHIDDEN>', but the service could not be found! Perhaps you forgot to define the service in your config files?

The services don't exist in Nagios at all, but we keep seeing these in the logs.
Here's what I have tried so far: 1) Rebooted the server (customer did that one)
2) I tried killing all processes and restarting
3) removed all files in hosts and services (config files) and reconfigured nagios
4) Repaired the DB and reconfigured Nagios to try and fix the problem.

So far nothing has worked. It keeps having the same issue, but I'm not even sure how it is getting these old queue results.

What next? :)

Re: Problem with missing check results

Posted: Mon Nov 10, 2014 9:58 am
by BanditBBS
Have you looked in the crontab to see if NSCA or something else is running and sending the results as passive checks?

Re: Problem with missing check results

Posted: Mon Nov 10, 2014 1:36 pm
by abrist
Bandit is correct. Check the remote host's crontab for any nsca/etc passive jobs. The only time you will see these errors in the logs is when a remote host is indeed sending passive results.

Re: Problem with missing check results

Posted: Mon Nov 10, 2014 4:39 pm
by niebais
Interesting...We use Mod gearman in the environment, but I wasn't aware of any passive results with this system. I'll check on that as well.

Re: Problem with missing check results

Posted: Mon Nov 10, 2014 5:39 pm
by lmiltchev
It could be also NRDS (if you set this up). Check what's in the nagios' crontab by running:

Code: Select all

crontab -u nagios -l

Re: Problem with missing check results

Posted: Mon Dec 08, 2014 4:04 pm
by niebais
No, it doesn't have NRDS as well. It really is kind of strange. I'll keep digging in if I can find the root cause.

Re: Problem with missing check results

Posted: Mon Dec 08, 2014 5:24 pm
by abrist
Any luck in the hunt?

Re: Problem with missing check results

Posted: Fri Feb 13, 2015 1:54 am
by niebais
The problem just "went away" as mysteriously as it appeared. I haven't seen it since. Wish I had more information on that one.

Re: Problem with missing check results

Posted: Fri Feb 13, 2015 10:15 am
by scottwilkerson
I would agree that it sounds like passive results coming in either via NRDP, NSCA or something writing to the checkresults directory. This would include items being sent from another XI server as an "outbound transfer"

Re: Problem with missing check results

Posted: Thu Feb 26, 2015 6:35 pm
by niebais
In this case, everything was definitely 100% active or it could be related to mod gearman somehow. Unfortunately, I don't see that issue anymore and it went away. Anyway, mark this closed for now. I'm not sure what to do :)