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Alert Generation Question
Posted: Wed Nov 19, 2014 6:42 am
by rajasegar
Nagiso XI 2014R1.2
There is a requirement as follows
1) First alert to be generated as per normal
2) 2nd Alert to be generated after 10 minutes
3) No more alert to be generated unless the status changes
I am stuck at number 3. Please advice on how to do this.
Thanks
Re: Alert Generation Question
Posted: Wed Nov 19, 2014 3:46 pm
by lmiltchev
I am stuck at number 3. Please advice on how to do this.
What have you tried so far? Are you using service escalations?
You could probably try something like this:
Code: Select all
define serviceescalation {
host_name yourhost
service_description yourservice
contacts yourcontact
first_notification 0
last_notification 2
notification_interval 10
escalation_period 24x7
escalation_options w,c,u,r
}
Re: Alert Generation Question
Posted: Wed Nov 19, 2014 6:09 pm
by rajasegar
lmiltchev wrote:I am stuck at number 3. Please advice on how to do this.
What have you tried so far? Are you using service escalations?
You could probably try something like this:
Code: Select all
define serviceescalation {
host_name yourhost
service_description yourservice
contacts yourcontact
first_notification 0
last_notification 2
notification_interval 10
escalation_period 24x7
escalation_options w,c,u,r
}
Thanks, will try this.
Set the initial service to alert only once.
Let the service escalation take care of the second.
Re: Alert Generation Question
Posted: Thu Nov 20, 2014 11:40 am
by lmiltchev
Sure. Let us know if this worked for you.
Re: Alert Generation Question
Posted: Thu Nov 20, 2014 6:06 pm
by rajasegar
lmiltchev wrote:Sure. Let us know if this worked for you.
Please close this ticket.