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Adding users

Posted: Fri Nov 21, 2014 1:30 pm
by pgxdbaker
I'm having an issue with Nagios Log server not allowing me to add more than 10 users. After the 10th user I get the error "Could not create the user." Has anyone else had this same issue?

Re: Adding users

Posted: Fri Nov 21, 2014 2:10 pm
by lmiltchev
I was able to verify a similar behavior even though not exactly the same. I didn't get the error that you did, but I was not able to view more than 10 users on the "User Management" page (I created 15-20 users). I posted an internal bug report about the issue (TASK ID 4511).

Re: Adding users

Posted: Tue Dec 02, 2014 1:31 pm
by myriad
I also am having the issue of viewing more than 9 users. however I've added more than that and they appear to work, however if they're not setup as desired there is no way to go back and edit them. This is obviously a bug.
Further,
In Internet Explorer, when you click the home button in the query screen, it will return a 404 error... but not in chrome.

Re: Adding users

Posted: Tue Dec 02, 2014 1:49 pm
by slansing
You can edit your users from Administration > User Management. I am unable to reproduce your Home page 404 error on IE 11.0.14.

Re: Adding users

Posted: Tue Dec 02, 2014 4:35 pm
by myriad
The home button issue is definitely reproduce able on 11.0.9600.17420, and I only see nine of my 15 or so users in the user management console. - I'm in no way advocating IE just that I was demoing it in IE accidentally and the 404 error happened.

Re: Adding users

Posted: Tue Dec 02, 2014 5:45 pm
by lmiltchev
I am not able to reproduce the 404 error, the the "10 users" bug is easily reproducible and has nothing to do with the browser that is being used.

Re: Adding users

Posted: Tue Dec 02, 2014 5:47 pm
by sreinhardt
We have to support IE regardless, so we definitely appreciate the tip! Are you using compatibility mode, or restricting scripts in any special way?

Re: Adding users

Posted: Wed Dec 03, 2014 4:18 pm
by myriad
Perhaps the wrong Home button is being used to try reproducing this bug. These are the steps we're taking:

1. Log in.
2. Go to Dashboards.
3. In the top right, there are some gray buttons beneath the black bar. The first on the far left of those buttons as a small house icon.
4.Click it and the 404 should return.

We've now recreated this issue on two different workstations and the button works as expected in Chrome, Firefox, and Opera. The version of IE is 11.0.9600.17420 with update version 11.0.14.

The replies to the only 9 or so users being visible are missing the mark. What we're saying is Nagios Logging Server, regardless of browser, seems to only show part of the total number of users.

For instance, user1 through user15 are registered, working accounts. I log in with user15, who just so happens to have admin priveledges and user15 heads to Administration > User Management and only sees user1 through user9. But user15 is logged in and working. Confused, user15 logs out and back in as user11. It works.

Re: Adding users

Posted: Wed Dec 03, 2014 6:11 pm
by Nagios Support
We will do some digging into this and get back to you within the next 24 hours.

Re: Adding users

Posted: Thu Dec 04, 2014 12:19 pm
by jomann
Myriad,

I've fixed both of these bugs in the new 2015R1.2 release that should be out soon. I could get the IE issue to happen on my version of IE.