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Operation Center is something wrong

Posted: Wed Nov 26, 2014 9:51 pm
by phyo
Hi,

In my nagiosxi, i think operation is something wrong.
Image
As you see in the picture, there is critical state on EMC-x400-01 Power. Actually we just test the power supply status. During the testing, the status show critical. Then we removed this service. But the critical status still showing at the operation center. But at the operation screen, we can't see this critical service of power. But the interface is a little bit ugly. So we want to use Operation Center.

Any idea?

Thanks.

Re: Operation Center is something wrong

Posted: Thu Nov 27, 2014 7:26 pm
by Box293
That's a bit odd.

Have you tried applying the configuration again?

What version of XI are you running?

Re: Operation Center is something wrong

Posted: Fri Nov 28, 2014 3:43 am
by phyo
Box293 wrote:That's a bit odd.
Have you tried applying the configuration again?
What version of XI are you running?
I already apply the configuration again. But it still the same. my XI version is "Nagios XI 2014R1.0".
Thanks

Re: Operation Center is something wrong

Posted: Fri Nov 28, 2014 7:17 pm
by Box293
Does this config file still exist?

/usr/local/nagios/etc/services/EMC-X400-01.cfg

If so, delete it and then Apply Configuration again.

Does this fix the problem?

Re: Operation Center is something wrong

Posted: Sun Nov 30, 2014 9:46 pm
by phyo
Box293 wrote:Does this config file still exist?
/usr/local/nagios/etc/services/EMC-X400-01.cfg
If so, delete it and then Apply Configuration again.
Does this fix the problem?
It's worked. Thanks Box293.

Re: Operation Center is something wrong

Posted: Sun Nov 30, 2014 9:53 pm
by Box293
Excellent, glad we were able to fix this.

You should upgrade to 2014R2.0, it has a number of fixes including detecting and removing ghost objects (this is the problem you had).