Service Alerting
Posted: Mon Dec 15, 2014 8:53 am
Hi,
We are trying to use a combination of Check Interval, Retry Interval and Max Check Attempts to stop certain services appearing on the Operations Center View as soon as the first check fails. As far as we understand from the available docs setting these 3 variables 2 5,1 and 5 respectively should mean the following:
Check runs every 5 mins, if its not Ok continues to check every 1 minute, if its still "not Ok" after 5 of these checks then alert.
What we see is the alert trigger straight away and if we view the Advanced tab it shows "1 of 5".
How do we adjust these settings so that alerts only appear after a defined number of failures?
Thanks
Jamie
We are trying to use a combination of Check Interval, Retry Interval and Max Check Attempts to stop certain services appearing on the Operations Center View as soon as the first check fails. As far as we understand from the available docs setting these 3 variables 2 5,1 and 5 respectively should mean the following:
Check runs every 5 mins, if its not Ok continues to check every 1 minute, if its still "not Ok" after 5 of these checks then alert.
What we see is the alert trigger straight away and if we view the Advanced tab it shows "1 of 5".
How do we adjust these settings so that alerts only appear after a defined number of failures?
Thanks
Jamie