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Acknowledged Alerts & by who

Posted: Mon Dec 15, 2014 11:10 am
by costanza2k1
Hi all, I'm looking to pull some metrics out of Nagios...based on when an alert came in and who acknowledged it and what time...I know these are stored in a MySQL but are these timestamps also in a log somewhere?

Re: Acknowledged Alerts & by who

Posted: Mon Dec 15, 2014 1:02 pm
by tgriep
I think you want to run one of the Legacy reports.
If you go to Reports, Legacy Reports, and click on Notifications, that will show you Alerts and when they were acknowledged.
Is that what you are looking for?

Re: Acknowledged Alerts & by who

Posted: Mon Dec 15, 2014 7:59 pm
by Box293
Also check out my History Tab component, it will show you that information.

http://exchange.nagios.org/directory/Ad ... ab/details

Re: Acknowledged Alerts & by who

Posted: Wed Dec 17, 2014 3:08 am
by zaji_nms
Dear Tgriep

No, in the Legacy report not showing who acknowledge the alert. Its having just below columns.

Host Service Type Time Contact Notification Command Information (missing Acknowledged by)

Regards

Re: Acknowledged Alerts & by who

Posted: Wed Dec 17, 2014 10:30 am
by tmcdonald
Did you try out the component that @Box293 suggested?

Re: Acknowledged Alerts & by who

Posted: Wed Dec 17, 2014 12:36 pm
by zaji_nms
Dear tmcdonald

Yes, History components enhanced from 2012 to 2014R2 (showing result nicely => better way) showing who acknowledged but we want to see as report, example we monitoring our network 24x7 and there is 5 person team, we want to know who acknowledge more alerts , which alerts he acknowledged as a report. How many he acknowledged. Why some alert not acknowledged? These all we want in same report.

Regards

Re: Acknowledged Alerts & by who

Posted: Wed Dec 17, 2014 12:49 pm
by tmcdonald
That report does not currently exist in the strict definition of a "Report". The component can show you a lot of that information, but if you want a new report created that would fall under a feature request or custom development if you want it done on a set timeline.

Re: Acknowledged Alerts & by who

Posted: Mon Dec 22, 2014 3:26 pm
by costanza2k1
Box293 wrote:Also check out my History Tab component, it will show you that information.

http://exchange.nagios.org/directory/Ad ... ab/details

thanks!