Nagios Support Forum

Greetings,

I have just upgraded to NagiosXI VM OVA installation from Nagios 3.0.3, I folloservice checks wed the links below for the import for the cfg files.

http://assets.nagios.com/downloads/nagi ... p-Tool.pdf
http://assets.nagios.com/downloads/nagi ... ios-XI.pdf

I did have some issues with service checks being duplicated which I resolved.

I am now faced with 242 of 250 hosts being stuck in hosts status information reporting such as: Host check is pending... Check is scheduled for 2014-12-15 11:25:27, when the time comes for a new check, just increments a new time and never fully checks. I have 620 service checks that appear to be functioning without issue.

I am new to NagiosXI and not sure what direction to go, any assistance would be appreciated.

Thank you in advance,

-Don

What version did you upgrade to?
You may want to just open a ticket by emailing [email protected]. We should be able to resolve this in a remote this afternoon.

Upgraded to Nagios XI 2014R2.0

I will look at opening a SR request, not in the office today and home internet connection is sometimes less than desirable.

Thank you for your response.

No problem. You can start by editing: Change: To: Save out and restart nagios.
If that does not work, Try restarting ndo2db and then applying config once as well. Finally, lets check to make sure the db has the new columns and table:

The auto_rescheduling_window was already set at 45

SQL Output:

echo "use nagios;desc nagios_hosts;desc nagios_services;desc nagios_contacts;" | mysql -pXXXXXX | grep importance
importance int(11) NO 0
importance int(11) NO 0
minimum_importance int(11) NO 0

echo "use nagios;show tables;" | mysql -pXXXXXX | grep parentservices
nagios_service_parentservices

Thanks!

Well, all looks good there. Lets move to the ticket system. I will try to personally take the ticket - just ask for "Andy" I will try to set up a remote asap.

Will do, we can attempt a remote, hopefully that will work for us....

If not hopefully we can reschedule when I am back in the office?

Thanks!

We've received the ticket and I handed it to Andy. I'm going to close the thread now while we work in the ticket.