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tracker.nagios.org v/s tracker.nagios.com Account issue
Posted: Thu Dec 18, 2014 11:58 am
by zaji_nms
Dear Expert
Looks my username has been blocked at tracker.nagios.com as I confused and trying many password between tracker.nagios.org // tracker.nagios.com
Sorry to post here, but if anyone can help to reinstate my account or change my password of same this Forum to tracker.nagios.com. Same username/password of this Forum.
I tried with 'Lost your password?' but no luck.
Possible tracker.nagios.com sending URL to me but my Email having issue.
Sorry! If wrong place to put my request.
Regards
Re: tracker.nagios.org v/s tracker.nagios.com Account issue
Posted: Thu Dec 18, 2014 12:20 pm
by sreinhardt
What is the user account you are attempting to access? I will not blindly reset the account, but it may be possible to verify the account and help you with it. Let's start with the username you think is associated with your account.
Re: tracker.nagios.org v/s tracker.nagios.com Account issue
Posted: Thu Dec 18, 2014 12:29 pm
by zaji_nms
Dear Sreinhardt
zaji_nms
I have that very first Email received from tracker.nagios.com to verify my ID (I can send to you privately but how ?)
Regards
Re: tracker.nagios.org v/s tracker.nagios.com Account issue
Posted: Thu Dec 18, 2014 2:07 pm
by tmcdonald
You can use the PM feature to message users directly.
Re: tracker.nagios.org v/s tracker.nagios.com Account issue
Posted: Thu Dec 18, 2014 2:41 pm
by zaji_nms
Dear tmcdonald
Thanks for guidance, PM has been sent to Sreinhardt.
Regards
Re: tracker.nagios.org v/s tracker.nagios.com Account issue
Posted: Thu Dec 18, 2014 3:26 pm
by slansing
It looks like you had tried to recover the password, was that successful?
Re: tracker.nagios.org v/s tracker.nagios.com Account issue
Posted: Thu Dec 18, 2014 3:41 pm
by zaji_nms
Dear Slansing
No.
I tried with 'Lost your password?' but no luck...no Email with any URL to help me.
I can open new account but my fear is that again I have to remember my new account and my all older post will go away with new username.
Regards
Re: tracker.nagios.org v/s tracker.nagios.com Account issue
Posted: Thu Dec 18, 2014 4:17 pm
by sreinhardt
The PM you sent, did contain a url, that had been recently used, to reset the account. Unfortunately my account does not have administrative access within mantis, so I cannot reset you. When you used the following link: hXXp://tracker.nagios.com/verify.php?id=[removed]&confirm_hash=678a4e9d302a8648de8e296f37b63e44 Did that not work for you? Have you also tried requesting a second forgot password link just in case?
Re: tracker.nagios.org v/s tracker.nagios.com Account issue
Posted: Fri Dec 19, 2014 6:20 am
by zaji_nms
Dear Sreinhardt
I tried but no success.
No issue, if not possible by you, please close the case, I will open new account with them, I will search myview (my post), if could not find, will resubmit.
Regards
Re: tracker.nagios.org v/s tracker.nagios.com Account issue
Posted: Fri Dec 19, 2014 9:43 am
by scottwilkerson
I've sent a password reset email for your account on tracker.nagios.com.