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Removing Scheduled Downtime Problem
Posted: Thu Dec 25, 2014 2:08 pm
by costanza2k1
I'm trying to remove a series of downtimes that were set by accident. Everytime I removed them from the 'mass acknowledge' page they make it back to the downtime screen again? Any thoughts on what I'm doing wrong?
Re: Removing Scheduled Downtime Problem
Posted: Fri Dec 26, 2014 9:36 am
by scottwilkerson
Are these setup as Recurring Downtimes? If so, they will automatically add themselves back in.
Re: Removing Scheduled Downtime Problem
Posted: Fri Dec 26, 2014 1:01 pm
by costanza2k1
scottwilkerson wrote:Are these setup as Recurring Downtimes? If so, they will automatically add themselves back in.
I believe so they were done by staff and they did them wrong :/ if they are recurring is there a way to get rid of them all? at this point I just need them out.
Re: Removing Scheduled Downtime Problem
Posted: Fri Dec 26, 2014 1:10 pm
by sreinhardt
Have you tried removing them from the reoccurring downtime page? Home->Incident Management->Reoccurring downtime. You should be able to use the X there and remove them forever.
Re: Removing Scheduled Downtime Problem
Posted: Fri Dec 26, 2014 1:17 pm
by costanza2k1
we tried that...do we have to remove them from both places so they don't keep someone back?
Re: Removing Scheduled Downtime Problem
Posted: Fri Dec 26, 2014 1:20 pm
by sreinhardt
Not that I know of, I know you keep your systems fairly up to date, are you on 2014R2.1?
Re: Removing Scheduled Downtime Problem
Posted: Fri Dec 26, 2014 1:20 pm
by costanza2k1
Actually none of them show up there...they only show up on "Scheduled Host Downtime"
Re: Removing Scheduled Downtime Problem
Posted: Fri Dec 26, 2014 1:22 pm
by costanza2k1
sreinhardt wrote:Not that I know of, I know you keep your systems fairly up to date, are you on 2014R2.1?
We are on Nagios XI Version : 2014R1.5, we've not up updated based on being in peak season
Re: Removing Scheduled Downtime Problem
Posted: Fri Dec 26, 2014 1:40 pm
by sreinhardt
OK, let me give 1.5 a test and see what I come up with!
Re: Removing Scheduled Downtime Problem
Posted: Fri Dec 26, 2014 1:42 pm
by costanza2k1
Thanks! Meanwhile we're trying to remove from both places and then just waiting to see if they pop back up.