No shoes, no shirt, no services...
Posted: Tue Dec 30, 2014 4:07 pm
I've searched the postings and FAQs for an answer. I’ve found this posting which seems quite similar:
http://support.nagios.com/forum/viewtop ... f=6&t=1477
“monitoring wizard - No matching services found”
However, it doesn't solve our problem. I’m hoping there's an easy fix.
The problem is that:
• Although we were able to install 2014R2.0 easily,
• Although we were able to upgrade to 2014R2.1 easily,
• Although we are able to use both the “Monitor Wizard” and the “Core Configuration Manager” successfully,
• Although we can see the results of from the Core Configuration Manager”,
• Although we’re well experienced with the community version of Nagios3,
• We are unable to view anything of interest in the “Host Detail”, “Service Detail”, “Tactical Overview” screens. Neither 2014R2.0 nor 2014R2.1 produces any views.
I mean, we can see the Home and View screens OK (Tactical Overview, Host Detail, Service Detail, Host Group summary). It's just that the screens aren't populated: "No status information found." "No matching services found." "Showing 0-0 of 0 total records" & etc.
Additional Info:
We have a fresh vanilla Red Hat 6.6 server dedicated to Nagios XI, fully supported, with all extra channels enabled and all patches installed on a VMware vCenter Linux VM.
We've downloaded and installed the Source Installer, both 2014R2.0 and 2014R2.1. Both versions resulted in very clean build/installation/upgrade logs. Example:
DISTRO INFO:
RedHatEnterpriseServer
6.6
x86_64
THIS IS A NEW INSTALL!
INSTALLING:
full=2014R2.0
major=2014
The C compiler is happy too: gcc (GCC) 4.4.7 20120313 (Red Hat 4.4.7-11)
The Configuration snapshots look fine.
Adding new services seems fine. For example:
Testing check from command line...
COMMAND: /usr/local/nagios/libexec/check_http -I 10.254.132.9
OUTPUT: HTTP WARNING: HTTP/1.1 403 Forbidden - 4184 bytes in 0.009 second response time |time=0.009292s;;;0.000000 size=4184B;;;0
From the original posted response: “Can you verify that the configuration files were created (and have data in them) for your new hosts and services. They will be located in the following directories.
/usr/local/nagios/etc/hosts
/usr/local/nagios/etc/services”
Yes, both configuration files look fine.
This does NOT look fine:
nagios02.clinipace.net/nagiosxi/backend/?cmd=getservicestatus
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<servicestatuslist>
<recordcount>0</recordcount>
</servicestatuslist>
The system is only lightly loaded and has plenty of memory and disk.
We've run the DB repair script for MySQL. It runs along like this:
...
- recovering (with sort) MyISAM-table 'nagios_timeperiod_timeranges.MYI'
Data records: 0
- Fixing index 1
- Fixing index 2
Starting mysqld: [ OK ]
~
===============
REPAIR COMPLETE
===============
Looks good. The end result, however, is just the same--empty views. I'm hoping there's some little linkage that's missing.
Thanks in advance for help and advice,
--Bill Yoder
http://support.nagios.com/forum/viewtop ... f=6&t=1477
“monitoring wizard - No matching services found”
However, it doesn't solve our problem. I’m hoping there's an easy fix.
The problem is that:
• Although we were able to install 2014R2.0 easily,
• Although we were able to upgrade to 2014R2.1 easily,
• Although we are able to use both the “Monitor Wizard” and the “Core Configuration Manager” successfully,
• Although we can see the results of from the Core Configuration Manager”,
• Although we’re well experienced with the community version of Nagios3,
• We are unable to view anything of interest in the “Host Detail”, “Service Detail”, “Tactical Overview” screens. Neither 2014R2.0 nor 2014R2.1 produces any views.
I mean, we can see the Home and View screens OK (Tactical Overview, Host Detail, Service Detail, Host Group summary). It's just that the screens aren't populated: "No status information found." "No matching services found." "Showing 0-0 of 0 total records" & etc.
Additional Info:
We have a fresh vanilla Red Hat 6.6 server dedicated to Nagios XI, fully supported, with all extra channels enabled and all patches installed on a VMware vCenter Linux VM.
We've downloaded and installed the Source Installer, both 2014R2.0 and 2014R2.1. Both versions resulted in very clean build/installation/upgrade logs. Example:
DISTRO INFO:
RedHatEnterpriseServer
6.6
x86_64
THIS IS A NEW INSTALL!
INSTALLING:
full=2014R2.0
major=2014
The C compiler is happy too: gcc (GCC) 4.4.7 20120313 (Red Hat 4.4.7-11)
The Configuration snapshots look fine.
Adding new services seems fine. For example:
Testing check from command line...
COMMAND: /usr/local/nagios/libexec/check_http -I 10.254.132.9
OUTPUT: HTTP WARNING: HTTP/1.1 403 Forbidden - 4184 bytes in 0.009 second response time |time=0.009292s;;;0.000000 size=4184B;;;0
From the original posted response: “Can you verify that the configuration files were created (and have data in them) for your new hosts and services. They will be located in the following directories.
/usr/local/nagios/etc/hosts
/usr/local/nagios/etc/services”
Yes, both configuration files look fine.
This does NOT look fine:
nagios02.clinipace.net/nagiosxi/backend/?cmd=getservicestatus
This XML file does not appear to have any style information associated with it. The document tree is shown below.
<servicestatuslist>
<recordcount>0</recordcount>
</servicestatuslist>
The system is only lightly loaded and has plenty of memory and disk.
We've run the DB repair script for MySQL. It runs along like this:
...
- recovering (with sort) MyISAM-table 'nagios_timeperiod_timeranges.MYI'
Data records: 0
- Fixing index 1
- Fixing index 2
Starting mysqld: [ OK ]
~
===============
REPAIR COMPLETE
===============
Looks good. The end result, however, is just the same--empty views. I'm hoping there's some little linkage that's missing.
Thanks in advance for help and advice,
--Bill Yoder