Nagios Support Forum

Hello,

My Nagios XI NRPE agent install process fails on a SLES11 SP3 machine.

Following the directions from the PDF, I downloaded this file: http://assets.nagios.com/downloads/nagi ... ent.tar.gz to the /tmp directory.
Unpacked it, changed directory and ran ./fullinstall.

It stops with an installation error stating that "The script that failed was: './0-repos'".

The installation log contains the following errors:

Registering repos ...
ERROR: Couldn't resolve host name: (6)
(2)
ERROR: Couldn't resolve host name: (6)
(2)

I've been searching around, and haven't come across a similar error. Any ideas?

I believe that the linux-agent package is only usable on Centos/RHEL systems, and I'm pretty sure SUSE now as well. I would recommend manually compiling NRPE from source following:

http://assets.nagios.com/downloads/nagi ... ios-XI.pdf

Can you post the whole "install.log"? It should be located in the "/tmp/linux-nrpe-agent" directory.

Does this SLES11 server have a internet connection? Is this server forced through a proxy connection?

Thank you for the replies.

Yes, it does have internet connectivity and is not using a proxy.

Here is the log:

Nagios Linux Agent Installation Log
===================================
DATE: Tue Jan 13 16:43:31 EST 2015

DISTRO INFO:
SUSE LINUX
11.3
x86_64

Configuring Repos...
Downloading SUSE SDK ...
--2015-01-13 16:43:31-- https://nu.novell.com/repo/$RCE/SLE11-S ... x86_64.rpm
Resolving nu.novell.com... 93.184.215.212
Connecting to nu.novell.com|93.184.215.212|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 3447 (3.4K) [application/octet-stream]
Saving to: `sle-sdk-release-11.3-1.69.x86_64.rpm'

0K ... 100% 5.58M=0.001s

2015-01-13 16:43:32 (5.58 MB/s) - `sle-sdk-release-11.3-1.69.x86_64.rpm' saved [3447/3447]

--2015-01-13 16:43:32-- https://nu.novell.com/repo/$RCE/SLE11-S ... x86_64.rpm
Resolving nu.novell.com... 93.184.215.212
Connecting to nu.novell.com|93.184.215.212|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 2814 (2.7K) [application/octet-stream]
Saving to: `sle-sdk-release-SDK-11.3-1.69.x86_64.rpm'

0K .. 100% 3.74M=0.001s

2015-01-13 16:43:32 (3.74 MB/s) - `sle-sdk-release-SDK-11.3-1.69.x86_64.rpm' saved [2814/2814]

Installing SUSE SDK ...
Preparing... ##################################################
sle-sdk-release-SDK ##################################################
sle-sdk-release ##################################################
Registering repos ...
ERROR: Couldn't resolve host name: (6)
(2)
ERROR: Couldn't resolve host name: (6)
(2)

Nagios Linux Agent Installation Log
===================================
DATE: Tue Jan 13 16:50:02 EST 2015

DISTRO INFO:
SUSE LINUX
11.3
x86_64

Configuring Repos...
Downloading SUSE SDK ...
--2015-01-13 16:50:02-- https://nu.novell.com/repo/$RCE/SLE11-S ... x86_64.rpm
Resolving nu.novell.com... 93.184.215.212
Connecting to nu.novell.com|93.184.215.212|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 3447 (3.4K) [application/octet-stream]
Saving to: `sle-sdk-release-11.3-1.69.x86_64.rpm.1'

0K ... 100% 6.72M=0s

2015-01-13 16:50:02 (6.72 MB/s) - `sle-sdk-release-11.3-1.69.x86_64.rpm.1' saved [3447/3447]

--2015-01-13 16:50:02-- https://nu.novell.com/repo/$RCE/SLE11-S ... x86_64.rpm
Resolving nu.novell.com... 93.184.215.212
Connecting to nu.novell.com|93.184.215.212|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: 2814 (2.7K) [application/octet-stream]
Saving to: `sle-sdk-release-SDK-11.3-1.69.x86_64.rpm.1'

0K .. 100% 4.85M=0.001s

2015-01-13 16:50:02 (4.85 MB/s) - `sle-sdk-release-SDK-11.3-1.69.x86_64.rpm.1' saved [2814/2814]

Installing SUSE SDK ...
Preparing... ##################################################
package sle-sdk-release-SDK-11.3-1.69.x86_64 is already installed
package sle-sdk-release-11.3-1.69.x86_64 is already installed

The install script got as far as installing the SLES SDK repos rpms and it appears to have timed out, it did not connect to novell.nl's registration service.

Is this a registered SLES? Could you run the following commands:

and show us the output.

Thanks.

Thanks cmerchant, running suse_register lead me to the problem. There was a problem with the suseRegister.conf file.

This is a lab server and wasn't properly registered which caused the fullinstall script to fail, specifically the SuSE register part of the script.

Thanks again!

Awesome! We probably should post something to our FAQ for SUSE NRPE installs. We'll go ahead and close this thread. Thanks.