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Firewall blocking Drive and Memory Usage!?

Posted: Thu Jan 15, 2015 4:49 pm
by nagwindmon
Installed NSClient Agent (ver NSCP-0.4.3.88-x64) on some Win machines, 2 are behind firewall, rest are not
Machines NOT behind Firewall behaving as expected, reporting CPU, Uptime, Memory, Disk usages:
MemoryCPUAllGood.jpg
2 behind Firewall are struggling to get Status for Disk and Memory Usage, but CPU Status available:
DiskMemoryUsage.jpg
I have confirmed that both ports are open 12489 and 5666

Please advice

Re: Firewall blocking Drive and Memory Usage!?

Posted: Thu Jan 15, 2015 5:40 pm
by Box293
NSClient++ 0.4.2.x and 0.4.3.x are currently under some heavy development and cause the most unusual of problems. It is quite frustrating however we are not the developers so we have no control over this.

Go back to NSClient++ v0.4.1.105 or 0.3.9 as these are both stable.

NSCP-0.4.1.105-Win32.msi
NSCP-0.4.1.105-x64.msi
NSClient++-0.3.9-Win32.msi
NSClient++-0.3.9-x64.msi

Once you've done that, if your problem still exists please post your nsclient.ini file here.

Re: Firewall blocking Drive and Memory Usage!?

Posted: Thu Jan 15, 2015 7:19 pm
by nagwindmon
ok, will try version 0.4.1.105 and report back
thanks!

Re: Firewall blocking Drive and Memory Usage!?

Posted: Fri Jan 16, 2015 9:49 am
by cmerchant
Keep us posted. Thanks.

Re: Firewall blocking Drive and Memory Usage!?

Posted: Fri Jan 16, 2015 9:02 pm
by nagwindmon
Update:
Going back with v0.4.1.105 did make a difference!
Disk space and Memory usages are now being reported along with all other metrics.

Re: Firewall blocking Drive and Memory Usage!?

Posted: Mon Jan 19, 2015 9:26 am
by cmerchant
Great, we'll go ahead and close this thread. Thanks.