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NAGIOS NA: Unable to gather netflow data from Router
Posted: Wed Jan 21, 2015 4:30 pm
by fian
Hi All,
Can someone lend me a hand? Had already installed NagiosNA but it can't receive any netflow data from our Test Router.
Also, have been trying to hit "START" for the source, but it is not starting. 
Attached below is the detailed version of my concern.
Any response from the community is highly appreciated.
Best Regards,
-Fian
Re: NAGIOS NA: Unable to gather netflow data from Router
Posted: Wed Jan 21, 2015 5:23 pm
by slansing
What version of Nagios NA are you currently using? Are you running a pre-configured VM or a source installation? Is this after you restart the server itself, or even after adding a new source?
Re: NAGIOS NA: Unable to gather netflow data from Router
Posted: Thu Jan 22, 2015 9:12 am
by fian
Hi Slansing, our NagiosNA is the Demo Version (downloadable from the website). Thus, installed on a physical CentOS server.
Q:Is this after you restart the server itself, or even after adding a new source?
A: yes, even after adding a new source. Apparently, the source itself is not starting.
Re: NAGIOS NA: Unable to gather netflow data from Router
Posted: Thu Jan 22, 2015 10:27 am
by tmcdonald
fian wrote:Hi Slansing, our NagiosNA is the Demo Version (downloadable from the website). Thus, installed on a physical CentOS server.
We're looking for the actual version, such as "2015r1.1" displayed on the bottom-left-hand side of the interface.
Re: NAGIOS NA: Unable to gather netflow data from Router
Posted: Thu Jan 22, 2015 10:34 am
by fian
Ah okay noted.
Per checking, our NA's version is : 2014R1.9
Tried to click Update but the below attachment appears. (please see on the attached image).
Re: NAGIOS NA: Unable to gather netflow data from Router
Posted: Thu Jan 22, 2015 4:17 pm
by lmiltchev
Run the following commands and show us the output in code wraps:
Code: Select all
/usr/local/nagiosna/bin/nagiosna restart
ps -ef | grep nna
sestatus
iptables -L -n
which rrdtool
ll -d /usr/local/nagiosna/var/
ll /usr/local/nagiosna/var/
cat /etc/sudoers.d/nna_conf
tail /var/log/mysqld.log
tail -50 /var/log/httpd/error_log
Re: NAGIOS NA: Unable to gather netflow data from Router
Posted: Thu Jan 22, 2015 4:20 pm
by fian
Hi lmiltchev,
Will do, will try, and shall revert as soon we hit the result.
Thanks pal!
BR,
-fian
Re: NAGIOS NA: Unable to gather netflow data from Router
Posted: Thu Jan 22, 2015 4:23 pm
by scottwilkerson
Please do let us know how it turns out
Re: NAGIOS NA: Unable to gather netflow data from Router
Posted: Tue Jan 27, 2015 4:56 pm
by fian
Hi Sir/s,
Good Day,
Thanks for the help, the command did resolve the concern. However, our NagiosNA did just analysed for only 1 day (24Hrs).
Please see below attachment.
How can we turn back the analyzing capability. We did not change/modified anything before this concern happened again.
Your help and guidance is much appreciated.
Best Regards,
-Fian
Re: NAGIOS NA: Unable to gather netflow data from Router
Posted: Tue Jan 27, 2015 6:09 pm
by scottwilkerson
Can you send the information lmiltchev had previously asked for?
Thanks
lmiltchev wrote:Run the following commands and show us the output in code wraps:
Code: Select all
/usr/local/nagiosna/bin/nagiosna restart
ps -ef | grep nna
sestatus
iptables -L -n
which rrdtool
ll -d /usr/local/nagiosna/var/
ll /usr/local/nagiosna/var/
cat /etc/sudoers.d/nna_conf
tail /var/log/mysqld.log
tail -50 /var/log/httpd/error_log