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License information should be retained with upgrade
Posted: Thu Jan 29, 2015 7:52 pm
by eloyd
We did some CentOS updates today on our NLS server. Restarted the system. Then we did an update from NLS 1.1 to 1.2b and restarted the system. After logging in, it said that we were back to a demo license.
Clicking on "enter license information" showed that our license key was still in place, and clicking "set key" made everything okay.
Has anyone else seen this when upgrading? I would think that if the license is still valid, that the upgrade would not make you simply click click to make it valid still.
Re: License information should be retained with upgrade
Posted: Thu Jan 29, 2015 7:54 pm
by eloyd
And another oddity - prior to logging in (after upgrading) it says we're running 1.2b. After logging in, it says we're running 1.1 and need to upgrade.
Re: License information should be retained with upgrade
Posted: Thu Jan 29, 2015 9:10 pm
by Box293
eloyd wrote:Clicking on "enter license information" showed that our license key was still in place, and clicking "set key" made everything okay.
Has anyone else seen this when upgrading? I would think that if the license is still valid, that the upgrade would not make you simply click click to make it valid still.
I'm pretty sure I saw the same thing and did the exact same steps as you. I didn't follow up on it though.
eloyd wrote:And another oddity - prior to logging in (after upgrading) it says we're running 1.2b. After logging in, it says we're running 1.1 and need to upgrade.
I don't experience this.
Re: License information should be retained with upgrade
Posted: Fri Jan 30, 2015 4:55 am
by WillemDH
FYI. I have done a complete yum update, but did not see any license issues.
Re: License information should be retained with upgrade
Posted: Fri Jan 30, 2015 9:43 am
by eloyd
@WillemDH,
The problem occurred after the Nagios Log Server update, not the yum update.
Re: License information should be retained with upgrade
Posted: Fri Jan 30, 2015 10:53 am
by scottwilkerson
eloyd wrote:And another oddity - prior to logging in (after upgrading) it says we're running 1.2b. After logging in, it says we're running 1.1 and need to upgrade.
This may be because the update check only runs daily.
Does it say 1.2b in the lower left corner of the page?
Re: License information should be retained with upgrade
Posted: Fri Jan 30, 2015 10:58 am
by eloyd
Ahhhh. If the update check runs only once per day, that makes sense, except that it says 1.2b (correctly) prior to logging in and 1.0 after.
Before:
Nagios Log Server • 2015R1.2b • Check for updates
After:
New version available! Download - You're running version 2015R1.1 but version 2015R1.2b is the latest version available.
Re: License information should be retained with upgrade
Posted: Fri Jan 30, 2015 11:28 am
by tgriep
Maybe it was cached in your web browser. Try clearing that and see if the version is correct.
Re: License information should be retained with upgrade
Posted: Fri Jan 30, 2015 11:36 am
by eloyd
I did it from a non-cached browser. More importantly, the licensing information:
Clicking on "enter license information" showed that our license key was still in place, and clicking "set key" made everything okay.
I don't really care so much about the version information.
Re: License information should be retained with upgrade
Posted: Fri Jan 30, 2015 1:07 pm
by scottwilkerson
I am going to attempt recreating this, and perform any fix for future releases.
Thanks for reporting this Eric!