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History Tab shows "No history found"

Posted: Tue Feb 03, 2015 11:39 am
by westernuniv
Nagios XI history tab is not showing anything - just says "No history found"
Running Nagios XI 2014R2.0

Any Suggestions?

Thanks

Re: History Tab shows "No history found"

Posted: Tue Feb 03, 2015 11:43 am
by lmiltchev
Can you show us a screenshot of this message? Are you talking about the History Tab" component? When you go to Admin->Manage Components, do you see something similar to this?
example01.PNG

Re: History Tab shows "No history found"

Posted: Tue Feb 03, 2015 11:50 am
by westernuniv
Yes. I'm talking about the History Tab" component. Pls see attached screenshot.

Thanks

Re: History Tab shows "No history found"

Posted: Tue Feb 03, 2015 1:03 pm
by lmiltchev
I am almost a 100% sure this used to work (with the old version of the component). I just installed the latest version posted on the Nagios Exchange and it's not working for me, either. :(
I will reach out to the developer (Box293) and try to get some more info about this.

Re: History Tab shows "No history found"

Posted: Tue Feb 03, 2015 4:47 pm
by Box293
Hey that looks like something I created :P

Can you do the following please:
Open an ssh session to Nagios XI
type:

Code: Select all

tail -f /var/log/httpd/error_log
Press enter a couple of times.

Now go to a service which you know should have history.
Does anything appear in the ssh session? If so please post it here in a code block.

Re: History Tab shows "No history found"

Posted: Wed Feb 04, 2015 1:20 pm
by westernuniv
Hi,
Nothing appeared on the ssh session (httpd error_log) when I access the History tab.

Thanks

Re: History Tab shows "No history found"

Posted: Wed Feb 04, 2015 2:50 pm
by tgriep
Try selecting a service instead of a host and select the history tab and see if there is any history displayed.

Re: History Tab shows "No history found"

Posted: Wed Feb 04, 2015 3:03 pm
by westernuniv
I am checking the history tab for a service, nothing displayed.

Re: History Tab shows "No history found"

Posted: Wed Feb 04, 2015 3:20 pm
by westernuniv
Pls see the attached screenshot for a service problem. Service overview showed, this problem was acknowledged with comments, but history tab shows nothing - "No history found"

Re: History Tab shows "No history found"

Posted: Wed Feb 04, 2015 3:24 pm
by tgriep
Try doing the same on a service that is up.