Page 1 of 1

New Installation Issues

Posted: Tue Mar 03, 2015 11:59 am
by TheHutGroup
Hello,

I require some assistance please.

I've installed the latest 2014R2.6 (source installer) NagiosXI service onto a fresh CentOS 6.6 (x86_64) VMware instance (@Base packages only) but when I connect the "System Ok" reference has the following icons:

Monitoring Engine Is Running (Green OK)
Performance Grapher Is Running (Green OK)
Database Backend Is Running (Green OK)
Active Host Checks Are Disabled (Blue Info)
Active Service Checks Are Disabled (Blue Info)
Notifications Are Disabled (Blue Info)

When I click on any of these icons I'm taken to a "Monitoring Engine Status" page which is showing a value of "Not Running" (red) under the "Monitoring Engine Status" widget. Any attempt to start times out after a few seconds complaining that "Your request was not processed in a timely manner...". When we tested the solution using the provided OVF this was not an issue.

If we attempt to add any new hosts to this service the configuration does not apply (this screen simply adds a "." indefinitely and does not complete or error).

This looks similar to the post here (http://support.nagios.com/forum/viewtop ... 16&t=11663) however the conclusion there appears to be to re-install and as this is a fresh install that seems to be invalid for this instance.

I have attached the system status profile.zip but if you require more information please let me know.

Re: New Installation Issues

Posted: Tue Mar 03, 2015 12:34 pm
by jolson
I have a feeling that this could have to do with SELinux. Please check on the status of SELinux with:

Code: Select all

sestatus
If it's enabled, try disabling it temporarily:

Code: Select all

setenforce 0
Does that do anything to resolve your issue? In the meantime I'll begin digging into your profile. Thanks.

Best,


Jesse

Re: New Installation Issues

Posted: Tue Mar 03, 2015 12:37 pm
by abrist
Have you made any changes from the base install?
Like implementing SSL or an offloaded db?
Is this server already receiving snmp traps?
Can you post the install.log file from the source install?

Re: New Installation Issues

Posted: Tue Mar 03, 2015 12:47 pm
by TheHutGroup
SELinux is disabled for this instance

Code: Select all

[root@gblmon006 nagiosxi]# getenforce
Disabled
jolson wrote:I have a feeling that this could have to do with SELinux. Please check on the status of SELinux with:

Code: Select all

sestatus
If it's enabled, try disabling it temporarily:

Code: Select all

setenforce 0
Does that do anything to resolve your issue? In the meantime I'll begin digging into your profile. Thanks.

Best,


Jesse

Re: New Installation Issues

Posted: Tue Mar 03, 2015 12:50 pm
by TheHutGroup
I've attached the install.log to this response, thanks.
The only changes that I've made are forcing Apache to redirect all requests on port 80 to 443.
abrist wrote:Have you made any changes from the base install?
Like implementing SSL or an offloaded db?
Is this server already receiving snmp traps?
Can you post the install.log file from the source install?

Re: New Installation Issues

Posted: Tue Mar 03, 2015 12:53 pm
by TheHutGroup
Thanks for the assistance guys!
I believe it was because I'd forced http://localhost to redirect to https://localhost but the certificate was not trusted. I've removed the configuration that redirects for non external connections and this appears to be working correctly for me.

Re: New Installation Issues

Posted: Tue Mar 03, 2015 1:00 pm
by jolson
No problem. I'll lock this thread out as the initial issue is resolved - if you have any further issues or questions, please feel free to open another thread and we can work from there. Thank you!

Best,


Jesse