Nagios Support Forum

I currently have over 2,200 devices I monitor (mostly PING) and have been using for almost 5 years now. One big issue that I have with Nagios is that there is no differetiating alerts when they are INITIAL or REMINDER alerts, they both come through as "PROBLEM - xxxccc". My end users that receive these alerts always think they are new issues and I need to explain, "No they are just reminder emails" that the device is still down. I know the data is there is calculate this but maybe its a feature that I have not yet found or called something I am not keying on. I have set my emails to go out only once a week 10,080 min so that we are not hit constantly.

Does anyone know of a state like "REMINDER - PROBLEM" and put the time its been down after the original alert is sent out?

There is the $SERVICENOTIFICATIONNUMBER$ macro:

http://nagios.sourceforge.net/docs/3_0/ ... tionnumber

We don't have anything like this built in, but you could insert the result of that macro into your email saying something like "This is email #X regarding this outage" like so:

http://assets.nagios.com/downloads/nagi ... iables.pdf

Similarly for host issues there is $HOSTNOTIFICATIONNUMBER$