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Using Capacity Planning ( "No data to display: 1426897800 )

Posted: Fri Mar 13, 2015 9:02 pm
by monitoreo1
Hi !!!!

When we try to see a server, in the Capacity Planning Report, in all the dashlets, we only see an error message: "No data to display: 1426897800 is not JSON serializable"

I have changed the differents values that we can configure ( host, time periods, Extrapolation Method ) to see the report, but we have the same result.

Can somebody help me?

Greetings.

We are using:
Nagios XI Version : 2014R2.6
x86_64
Red Hat Enterprise Linux Server release 7.0 (Maipo)
Gnome is not installed

Re: Using Capacity Planning ( "No data to display: 142689780

Posted: Sun Mar 15, 2015 10:17 pm
by Box293
I'll get you to tell me the version of the component, can you please do the following:

Click the Admin menu
System Extensions > Manage Components
Find the "Capacity Planning Report" component
What version is this component?

Re: Using Capacity Planning ( "No data to display: 142689780

Posted: Tue Mar 17, 2015 10:51 am
by monitoreo1
Hi !!!!

Here is the information:

Capacity Planning Report
Provides data extrapolation and capacity planning capability.
Requires host authorization to view report.
Version: 2.1.8 Date: 12/29/2014
Author: Nagios Enterprises, LLC Core
Version 2.1.8

Thanks again !!!!

Re: Using Capacity Planning ( "No data to display: 142689780

Posted: Tue Mar 17, 2015 3:31 pm
by lmiltchev
This bug has been fixed in ver. 2.1.9 of the Capacity Planning component.
2.1.9 - 02/16/2015
==================
- Fixed bug in CentOS 7 causing TypeError: XXXXXXXXXXX is not JSON serializable errors -JO, SW
Currently, it is not possible to update the component via the web UI as it is an encrypted component, but we are working on making update possible for "protected" components as well.

Re: Using Capacity Planning ( "No data to display: 142689780

Posted: Tue Mar 17, 2015 5:15 pm
by monitoreo1
Thanks again !!!!

This means that there isn't an avaliable solution at the moment?

Greetings !!!!

Re: Using Capacity Planning ( "No data to display: 142689780

Posted: Wed Mar 18, 2015 11:08 am
by abrist
Nope, but there should be shortly. Also, this component will be updated with 2014r2.7 when it is released.

Re: Using Capacity Planning ( "No data to display: 142689780

Posted: Tue Apr 21, 2015 8:18 pm
by monitoreo1
Hi again !!!!

Do you know if is near the correction for this issue?

Greetings !!!!

Re: Using Capacity Planning ( "No data to display: 142689780

Posted: Wed Apr 22, 2015 11:16 am
by lmiltchev
2014r2.7 should be released sometime by the end of the week or next week the latest.

Re: Using Capacity Planning ( "No data to display: 142689780

Posted: Mon May 11, 2015 3:25 pm
by monitoreo1
Hi again !!!!

Only for know if is available the new version with the Capacity Planning option ?

Thanks for your help !!!!

Re: Using Capacity Planning ( "No data to display: 142689780

Posted: Mon May 11, 2015 3:29 pm
by tmcdonald
Nagios XI 2014R2.7 was released on April 23:

http://assets.nagios.com/downloads/nagi ... S-2014.TXT

and the issue was addressed:

Code: Select all

- Fixed bug where protected components were unable to be uploaded and installed via the Web UI -JO