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NagiosXI post upgrade
Posted: Wed Mar 25, 2015 10:22 am
by mon-team
Hi Guys,
After upgrading XI to the latest version Nagios XI 2014R2.6, even if the upgrade completed successfully, we lost all settings in Tools->"Common Tools". What could be the reason of this?
We would like to upgrade mysql-server, can you please tell us what's the most recent version supported by Nagios XI 2014R2.6?
We are running mysql-server 5.1.73 on the XI server Cent0s 6.6
Thanks
BR
Re: NagiosXI post upgrade
Posted: Wed Mar 25, 2015 10:55 am
by abrist
mon-team wrote:After upgrading XI to the latest version Nagios XI 2014R2.6, even if the upgrade completed successfully, we lost all settings in Tools->"Common Tools". What could be the reason of this?
Nagios XI upgrades usually overwrite the /usr/local/nagiosxi/html folder. If your tools were storing data in a subdirectory of the html folder, they may have been overwritten.
What type of settings are we talking about here?
Re: NagiosXI post upgrade
Posted: Wed Mar 25, 2015 11:10 am
by mon-team
What type of settings are we talking about here?
Various URLs to be quickly accessed from nagios.
Re: NagiosXI post upgrade
Posted: Wed Mar 25, 2015 11:13 am
by abrist
Hmmm, those should have been saved in the postgres database. What version did you upgrade from?
Re: NagiosXI post upgrade
Posted: Wed Mar 25, 2015 11:29 am
by mon-team
What version did you upgrade from?
nagiosXI 2012R2.9
mysql-server 5.1.73 [no change after upgrade]
postgresql-server 8.4.20 [no change after upgrade]
Re: NagiosXI post upgrade
Posted: Wed Mar 25, 2015 11:31 am
by abrist
Did you implement ldap/AD authentication in XI along with the upgrade?
Re: NagiosXI post upgrade
Posted: Wed Mar 25, 2015 11:41 am
by mon-team
No, I configured the LDAP Authentication component after the XI upgrade to enable ldap user login.
Re: NagiosXI post upgrade
Posted: Wed Mar 25, 2015 12:54 pm
by abrist
If you disable the ldap/ad components and then log in to one of the users using the old credentials, do you see the urls in tools listed?
Re: NagiosXI post upgrade
Posted: Thu Mar 26, 2015 4:03 am
by mon-team
If you disable the ldap/ad components and then log in to one of the users using the old credentials, do you see the urls in tools listed?
No
Re: NagiosXI post upgrade
Posted: Thu Mar 26, 2015 12:25 pm
by mon-team
I didn't get errors creating a tool/url under "common tools". Any idea about what caused the loss of my settings pre-upgrade?
I would like to avoid this issue during the upgrade of our production server.
You didn't answer to my second question:
We would like to upgrade mysql-server, can you please tell us what's the most recent version supported by Nagios XI 2014R2.6?
Thanks
BR