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Nagios XI not Displaying graphs

Posted: Thu Apr 02, 2015 12:47 am
by kmf
Hi there
I'm running Nagios XI 2014R2.6, Centos 6.6 / 64bit.
I'm not seeing graphs for hosts and services, I have used the source installer, and it's a fresh install.

Any ideas on where to start looking?

Thanks

Re: Nagios XI not Displaying graphs

Posted: Thu Apr 02, 2015 7:42 am
by kmf
Must add that I disabled the Highcharts graphs and it worked, I did follow the faq on the website

Re: Nagios XI not Displaying graphs

Posted: Thu Apr 02, 2015 11:42 am
by abrist
Can you turn high chart back on, browse to a page where the highcharts graphs are broken, and then get a large tail of the apache error log?

Code: Select all

tail -25 /var/log/httpd/error_log

Re: Nagios XI not Displaying graphs

Posted: Thu Apr 02, 2015 3:25 pm
by kmf
No errors /var/log/httpd/error_log, tested 2 browsers Firefox and Chrome

Re: Nagios XI not Displaying graphs

Posted: Thu Apr 02, 2015 4:32 pm
by abrist
That is odd. Are the graphs completely blank, or do they have an error message where the plotting would normally appear? If there is an error message, could you post it here?
Also, are you running SSL? If so, you need to check the ssl error log instead.

Re: Nagios XI not Displaying graphs

Posted: Fri Apr 03, 2015 3:50 am
by kmf
No errors, no SSL

Re: Nagios XI not Displaying graphs

Posted: Fri Apr 03, 2015 10:21 am
by lmiltchev
Could you, please answer all of the abrist's questions.
Are the graphs completely blank...?
Can you show us a screenshot of what you see?

Also, run the following commands and show us the output in code wraps:

Code: Select all

ll -d /usr/local/nagiosxi/html/includes/components/highcharts
ll /usr/local/nagiosxi/html/includes/components/highcharts

Re: Nagios XI not Displaying graphs

Posted: Fri Apr 03, 2015 10:42 am
by ssax
Are you trying to view in an offline environment (no internet access)?

Re: Nagios XI not Displaying graphs

Posted: Fri Apr 03, 2015 2:38 pm
by kmf
Here is a screenshot
The server is accessing the internet directly without a proxy

Re: Nagios XI not Displaying graphs

Posted: Fri Apr 03, 2015 2:42 pm
by kmf

Code: Select all

ll -d /usr/local/nagiosxi/html/includes/components/highcharts
ll /usr/local/nagiosxi/html/includes/components/highcharts
Output:

Code: Select all

kmfcloud ~ # ll -d /usr/local/nagiosxi/html/includes/components/highcharts
drwxr-xr-x 3 nagios nagios 4096 Apr  1 15:03 /usr/local/nagiosxi/html/includes/components/highcharts
kmfcloud ~ # ll /usr/local/nagiosxi/html/includes/components/highcharts
total 16
drwxr-xr-x 3 nagios nagios 4096 Apr  1 15:08 exporting-server
-rwxr-xr-x 1 nagios nagios 4124 Apr  1 15:03 highcharts.inc.php
-rw-r--r-- 1 nagios nagios 3646 Apr  1 15:03 install-old.sh
kmfcloud ~ #