Nagios Support Forum

Posted: **Thu Apr 02, 2015 10:02 am**

When i see the members of contact group, i see the contacts.
But when i try to see the contacts groups of the contact, cant see. Why?

Following the image, to explaing better.

Posted: **Thu Apr 02, 2015 11:08 am**

The reason for this is because deep under the hood the definition can be placed in one of 2 places, you can assign a contactgroup to a contact, or you can put a contact into a contactgroup. This is illistrated in the bare config below:

contactgroups.cfg

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define contactgroup {
        contactgroup_name                       babar
        alias                                   babar
        members                                 foo
        }

define contactgroup {
        contactgroup_name                       food
        alias                                   food
        }

contacts.cfg

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define contact {
        contact_name                            bar
        contactgroups                           food
        host_notifications_enabled              1
        service_notifications_enabled           1
        host_notification_period                24x7
        service_notification_period             24x7
        host_notification_options               d,u,r,f,s,
        service_notification_options            w,u,c,r,f,s,
        host_notification_commands              notify_test
        service_notification_commands           notify_test
        }

define contact {
        contact_name                            foo
        alias                                   foo
        service_notifications_enabled           1
        host_notification_period                foo_notification_times
        service_notification_period             24x7
        host_notification_options               d,u,r,f,s,
        service_notification_options            w,u,c,r,f,s,
        service_notification_commands           notify-service-by-email
        email                                   [email protected]
        use                                     xi_contact_generic
        }

The end result is the same, generally managing them in 1 spot (usually "placing contacts into contactgroups") is advised for consistency and maintainability.

Posted: **Thu Apr 02, 2015 11:15 am**

The relationship could be defined two ways:

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CCM->Contacts->contact->Manage Contact Groups->Add Selected

or

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CCM->Contact Groups->contactgroup->Manage Contacts->Add Selected

If a contact has been added to a contact group via the second method, under the "Contact Management ("Contactgroups" section) you should see the following entry (grayed out):

Code: Select all

=> brunob

and nothing under "Assigned" section.

Have you tried searching for "brunob" in the "Contactgroups" search bar? Have you reviewed the actual configs to see how the contact/contactgroup has been defined?

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cat /usr/local/nagios/etc/contacts.cfg
cat /usr/local/nagios/etc/contactgroups.cfg

You can also check for errors in the mysqld.log to rule out database corruption:

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tail -20 /var/log/mysqld.log

Posted: **Thu Apr 02, 2015 1:01 pm**

OK, thks guys. Now its clear.

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