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Notification Management (error msg)

Posted: Thu Apr 02, 2015 3:49 pm
by jwelch
Nagios XI 2014R2.6 on RHEL6

I was experimenting with the Admin->Notification Management->Notification Settings Management
today and ran into an error msg. I was changing the default subject line for host and service notifications.
I selected one (or more) users, then hit the Update Settings button and got the following:

top of window: SQL: SQL Error [nagiosxi] : ERROR: syntax error at or near ")" LINE 1: SELECT user_id,username FROM xi_users WHERE username IN () ^

Notification Settings Management
In a dialog box, for each user I get:
<userid> does not have a valid timeperiod for deployment. The timeperiod will
have to be configured from the Core Config Manager.

Settings for <userid> deployed successfully!


It *looks* like the changes made it to the user's settings, but I'm not sure if I'm doing something wrong or if there's a bug in the code.

Re: Notification Management (error msg)

Posted: Fri Apr 03, 2015 9:32 am
by lmiltchev
Can you show us this xi user/contact definition? Hide sensitive info.

CCM->Contacts->View Text Config

Do you see any config errors when you run the Write Config Tool?

CCM->Tools->Write Config Files->Write->Verify