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Acknowledgement issue in Nagios XI

Posted: Mon Apr 20, 2015 11:34 am
by ganeshanrs1983
Team Need help ASAP.

1. Most of the warning and critical services are acknowledged but even though the users are getting alerts from the service those are acknowledged.
2. If we do acknowledgement for any critical and warning state we are not getting emails for the acknowledgement for what we did.

No problem in Mail server. Nearly 200 to 300 facing issues can someone help us ASAP plz...

Re: Acknowledgement issue in Nagios XI

Posted: Mon Apr 20, 2015 12:00 pm
by jolson
What does the 'is volatile' setting look like for the hosts/services in question?
2015-04-20 11_56_45-Nagios XI - Nagios Core Config Manager.png

Re: Acknowledgement issue in Nagios XI

Posted: Tue Apr 21, 2015 10:26 am
by ganeshanrs1983
This issue is resolved stopping all the nagios service on collector server expect gearman service.

Re: Acknowledgement issue in Nagios XI

Posted: Tue Apr 21, 2015 10:28 am
by jolson
Alright - thank you for posting your resolution. Is this thread good to close?

Re: Acknowledgement issue in Nagios XI

Posted: Thu May 07, 2015 9:04 am
by ganeshanrs1983
Please close this thread. Issue is resolved.