Clearing all Acks and Comments
Posted: Tue Jun 16, 2015 10:36 am
We have some old acks and comments laying around in our system from employees who are long since gone but used the sticky and persistent options liberally. I've cleared manually all the ones I can easily find, but every once in a while a system will have an issue and the problem will be ack'd immediately by some old entry.
Where is all this data stored? Can we clear the entirity of all the acks and comments? Is there a file they're stored in? or in the database? or something? I'd like to after notifying all the users of course, purge them all and start over fresh.
Laura
Where is all this data stored? Can we clear the entirity of all the acks and comments? Is there a file they're stored in? or in the database? or something? I'd like to after notifying all the users of course, purge them all and start over fresh.
Laura