Nagios Support Forum

Looking for a way to exclude an outage that already occurred from influencing the SLA uptime percentage.

For example: Nagios XI is monitoring a remote server and the link between them goes down, but the remote server was actually still up. Nagios sees it as an outage and the SLA takes a hit.

I tried setting a scheduled downtime for a time frame in the past when the outage occurred but the SLA report still took a hit on the uptime (even when checking "Hide Downtime").

Thanks!

I don't think there is currently any way to handle this. Outages are stored in the database and we can't rightly recommend that you go in and manipulate that.

The one suggestion that I do have though is that you take a look at your host reachability logic (parents) - properly configured this should prevent unreachables from affecting your SLA.

http://nagios.sourceforge.net/docs/3_0/ ... ility.html

Thank you, sounds good!

Happy to help - I'm going to go ahead and leave this open for the time being in the event that someone else has a creative idea that isn't occurring to me.