Page 1 of 3
Issues with Nagvis in NagiosXI VM Build
Posted: Tue Aug 04, 2015 5:02 pm
by rbuckle
I am having issues with pulling data in to Bandwidth lines in the integrated NagVis in the new VM build of Nagios.
The lines remain red with no data and I get a javascript error when trying to view the line on the map. the Hosts work fine but I would really like the bandwidth lines.
Any suggestions?
Russell
Nagios XI Installation Profile
System:
Nagios XI Version : 2014R2.7
nagiosxi 2.6.32-504.16.2.el6.x86_64 x86_64
CentOS release 6.6 (Final)
Gnome is not installed
Apache Information
PHP Version: 5.3.3
Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/42.0.2311.135 Safari/537.36 Edge/12.10240
Server Name: 10.41.0.57
Server Address: 10.41.0.57
Server Port: 80
Re: Issues with Nagvis in NagiosXI VM Build
Posted: Tue Aug 04, 2015 6:31 pm
by Box293
Can you show us some screenshots demonstrating the issue please.
Re: Issues with Nagvis in NagiosXI VM Build
Posted: Wed Aug 05, 2015 10:44 am
by rbuckle
Sure, here you go
When you create the line:
When you try to view the page after adding the line:
Re: Issues with Nagvis in NagiosXI VM Build
Posted: Wed Aug 05, 2015 1:05 pm
by lmiltchev
I was not able to recreate the issue in XI 2014R2.7. Have you tried using a different browser, and/or clearing the browser's cache and reloading the page? Go to NagVis->Need Help?->NagVis Support Information, and show us a screenshot of the page.
Re: Issues with Nagvis in NagiosXI VM Build
Posted: Wed Aug 05, 2015 1:12 pm
by rbuckle
Sure here you go:
I have tried using different browsers, clearing caches and I still get the same issue.
Re: Issues with Nagvis in NagiosXI VM Build
Posted: Wed Aug 05, 2015 5:54 pm
by Box293
Does this same behaviour occur when logged into NagVis as nagiosadmin?
Re: Issues with Nagvis in NagiosXI VM Build
Posted: Fri Aug 07, 2015 5:15 pm
by rbuckle
It does it no matter whom i am logged in as and i have tried different computers... I am lost
Re: Issues with Nagvis in NagiosXI VM Build
Posted: Mon Aug 10, 2015 1:34 pm
by jdalrymple
We're not nagvis experts here, but we'll help figure it out.
It's going to start with the config file for your map. Find it at /usr/local/nagvis/etc/maps - don't know what the name of your map will be, but hopefully you do. Post that here please when you identify it.
Re: Issues with Nagvis in NagiosXI VM Build
Posted: Mon Aug 10, 2015 1:37 pm
by ssax
In addition to what jdalrymple is asking for:
When you say "NagiosXI VM Build" are you saying it's from one of our prebuilt VMs or just a VM that you made?
Also, I believe this code is what is causing it to fail:
Code: Select all
|| (this.conf.line_type == 14 && (setPerfdata[2][0] == 'dummyActualIn' || setPerfdata[3][0] == 'dummyActualOut'))) {
Which leads me to believe that it's having trouble parsing the perfdata.
I need to know exactly what type of line you are using (host/service/hostgroup/servicegroup) and the exact line settings that you selected. This will give me more information to go on to dig deeper.
Re: Issues with Nagvis in NagiosXI VM Build
Posted: Mon Aug 10, 2015 2:06 pm
by rbuckle
It was one of the prebuilt VMs downloaded from Nagios' website. I will look for the other settings you guys asked for